We have no complaint on window cleanning however the service was poorly performed on gutter cleanning . The job on guttelr cleanning is poorly done and it was not clean at all. Attached photo was taken one day after the job was completed. I called Aplus and they promised to come back this Monday to do the job again however they didn't show up with no explanation. I tried to send email and made several phone call however no one was answering the phone.
Update: Someone called me this noon to schedule the service tomorrow, I will update again after the service.
The service was performed again by a team lead by Andrew. The job was well done as no clogged in the gutter for this afternoon thunderstorm. I will choose this company again next year if Andrew led the team to do the job.
- Approximate cost of services:
- $600.00
- Company Response
Window Cleaning - Hey, thanks for bringing this to my attention. We have a 100% satisfaction guarantee so we will be returning to fully clean your gutters before the end of the week. Please get in contact with our office 647-725-2251 and I will gladly schedule you in for this cleaning. Thanks in advance
Update: Glad to hear that you're satisfied after receiving another cleaning as per our re-clean policy. Thanks for your recommendation! Enjoy the rest of your summer, give me a call next year. :)
-Matteo