Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (324 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Hotel quality cleaning!

My big problem in past with cleaning companies is that they often do a surface cleaning, and after hours of cleaning there's more of a fragrant smell than an actual clean feeling. So I basically prefer to do my own cleaning. But in this case tired from my move out of the unit, I decided to fork the cost and try this company. Jasmin and Chelsie from the Downtown Toronto location did an excellent job in this 930 square foot unit. I found the cost slightly higher than other companies, but I was impressed that the company called me after their 2 hour limit to ask my permission to pay for a bit extra time so they could do an even better job, and second, someone actually picked up the phone when I booked the appointment as well as communicate again during the cleaning-something also missing in other companies. But the cleaning job was exceptional by two people in less than 3 hours. And best part-it smelled like a hotel type of clean-real professional people, real professional products-no smell! I'd recommend the company without a hesitation.

Approximate cost of services:
$360.00
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Company Response

We want to thank you for this fantastic review and recommendation! It’s great to be appreciated for our attention to detail and the value of our service.

AH
AH
3 reviews Toronto, ON
10/10

Deep cleaning

The best in the business! True professionals! Would recommend them to anyone! Fast, courteous and a pleasure to work with. The team was responsive, polite and thorough! Bravo!! Keep up the great work!

Approximate cost of services:
$250.00
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Company Response

Thank you for sharing your enthusiastic comments about our team and the Deep Cleaning service we provide. Your unreserved recommendation is very much appreciated!

Private User
Private User
Private User reviews Toronto, ON
10/10

Home cleaning services

We have used Hire A Maid for over two years, and we have always been pleased with the service we have received. The cleaners are very professional and punctual. You will not be disappointed.

Approximate cost of services:
$225.00
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Company Response

Thank you for this terrific review. Your confidence in our team is very much appreciated!

Bev
Bev
0 reviews Whitby, ON
10/10

Home cleaning

Maddy is the usual person who comes to clean. She is friendly and personable, offers to go above and beyond to help. Maddy is efficient and thorough and does an amazing job. I would recommend Maddy to neighbours, friends, and family.

Approximate cost of services:
$150.00
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Company Response

Hi Bev, thank you for posting this fantastic review about Maddy. Your personal recommendation is the highest compliment and it’s greatly appreciated!

Barb in Toronto
Barb in Toronto
0 reviews Ajax, ON
10/10

Great company and staff

We have been using this company for several years and have been overall very happy with their services. Recently they have been changing over from team to solo cleaning. At first we were a bit concerned, but it has been a good experience for us. Most of our recent cleaning services have been completed by Diane and she has done a great job. She is not only thorough and very detailed, but also very professional and friendly. We are very comfortable having her in our home. Right now I am working from home due to Covid-19, and she is very accommodating and respectful to not interrupt my work and to clean in and around my office at a time when it is convenient for me to take a break.

Approximate cost of services:
$135.00
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Company Response

Hi Barb, we’re happy to hear your solo cleaning experience is going well. Thank you for being a long-time client and sharing your appreciation for Diane’s awesome work ethic.

Carol
Carol
0 reviews Ajax, ON
8/10

Hire a Maid

I have been using the service for a while and I'm impressed with how focused they are on safety in these new circumstances. Diane was new to our house for the last cleaning and found her way around without issue and did an excellent job.

Approximate cost of services:
$140.00
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Company Response

Hi Carol, we appreciate having you as a client! Thank you for highlighting our team’s attention to safety and Diane’s efforts to provide a positive, seamless experience.

Joe
Joe
2 reviews Toronto, ON
10/10

House cleaning

Megan did a excellent job would recommend her. Friendly, great with dogs. Sparkly clean. Gets in the nooks and crannies, on time. Love coming home to my super clea home.

Approximate cost of services:
$180.00
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Company Response

Hi Joe, thank you for recognizing Megan’s house cleaning expertise, as well as her pet 🐕 skills. Enjoy your “super clean home” feeling!

Suzanne
Suzanne
6 reviews Toronto, ON
10/10

Lovely people, great service

Brianna and Megan did a great job - they are lovely people, excellent cleaners, punctual and hard working. Highly recommended. Thank you so much. I have rebooked for ongoing cleaning.

Approximate cost of services:
$150.00
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Company Response

Hi Suzanne, its great to have you on with us for regular service! Thank you for your recommendation and kind words about Brianna and Megan.

Jennifer in Toronto
Jennifer in Toronto
1 review Whitby, ON
10/10

Move-In Cleaning

We booked a move-in, deep cleaning service with Hire a Maid for our 2,000 sq. foot home in Whitby. Cheyenne and Maddy were thorough, efficient, and very respectful of COVID protocols. Hire a Maid also provided us with a detailed summary of the tough cleaning spots, which was very helpful as we move into our new house.

We were extremely satisfied with the service and have already inquired into booking their premium maintenance plan on a regular basis.

Approximate cost of services:
$575.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service!

Using Hire A Maid during this pandemic has been really great. My job right now is almost 24/7 and having a great person come in, safely, and get the house so well cleaned is honestly a boost to my mental health.

Approximate cost of services:
$135.00
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Company Response

It is extremely nice to hear that our service provides some peace of mind during the pandemic. Thank you for your uplifting comments! 😊

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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