Hire A Maid

House & Apartment Cleaning
Toronto ON M4K 3V2
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Reviews for Hire A Maid

Average customer rating:
9.8 10 (346 reviews)

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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Alicia is amazing!

Ive been using Hire a Maid for a couple of years now and they never disappoint. My cleaner, Alicia, is so sweet and does an amazing job always on time and very thorough. Im a widowed mom with a 6-year-old so having someone who is reliable to help keep our home is a blessing <3

Approximate cost of services:
$250.00
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Company Response

Thank you for the kind words, and we are glad we can make a difference for you.

María
María
1 review North York, ON
10/10

Weekly Cleaning Services

Im very happy they are taking care of my cleaning needs every week, extremely responsible, communication its amazing and Brianne ( my cleaner) she is everything I was expecting and more , I highly recommend this company to anyone who wants excellent service

Approximate cost of services:
$250.00
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Sandra L
Sandra L
1 review Old Toronto, ON
10/10

Deep Cleaning (after MANY years!)

The two cleaners who came to my door today were very pleasant and gracious considering the real need for a deep cleaning, of my home! They worked carefully and methodically for the 3 hours they were here and I was so pleased with the result. I am planning to continue with a monthly maintenance cleaning with this company. Thank you!

Approximate cost of services:
$300.00
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Company Response

Hello Sandra,
Thank you for your great review of your cleaning yesterday! I'm so glad you are pleased with the results of your cleaning and look forward to hearing from you about ongoing services!

CMacKinlay
CMacKinlay
1 review Whitby, ON
10/10

Great Services Since 2018

Now my Cleaning Team Leader is Julie who has been training new recruits for best Cleaning in appropriate time! Results are always amazing! Everything shines and it smells fresh for days after! I highly recommend Hire a Maid to be your Cleaning Services too!

Approximate cost of services:
$150.00
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Suzanne
Suzanne
7 reviews York, ON
10/10

Great service, lovely people

I have used Hire a Maid about 10 times over a few years and they have always been excellent.
Because I book for one-off cleans rather than regular service, I have had 4 different cleaners and they have all been amazing. I think that everyone I have been sent so far has been either a students or a parent of young children - working part time to supplement incomes. Every one of them has been really lovely, enthusiastic and very well trained / aware of exactly what I have asked for - standard of cleaning has always been perfect.
Very professional company, well organised, helpful office staff.

Approximate cost of services:
$180.00
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Company Response

Thank you for your wonderful review Suzanne! It's our priority to provide a consistent experience with all of our cleaning staff and we do this by investing in training and going to great lengths to hire excellent people who take pride in their work, are very detail oriented and are customer service focused. We appreciate that this shows through in your experiences with us! =)

We have a diverse workforce at Hire A Maid, with about 90% of our staff across our two locations being full-time, and coming from a wide range of backgrounds and life stages. We really love this and consider it a great asset to our company.

We look forward to continuing to wow you with our great people! Carol Dinn, Owner and Founder, Hire A Maid

San
San
1 review Oshawa, ON
10/10

Amazing company

Have been with this company for several years now and always reliable.
Staff if very trustworthy and my home is lovely to come home to after their fabulous team cleans.
Any time I need to reschedule, never an issue.
Try this company, you will be very pleased!

Approximate cost of services:
$170.00
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Company Response

It's our pleasure to help look after your home and very much appreciate your business with us. Thank you for your review and as always we are always happy to help!

Linda
Linda
4 reviews Whitby, ON
10/10

Cleaning

Very pleased with cleaning service provided by Bronwyn of Hire A Maid.
My home sparkles

Approximate cost of services:
$175.00
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Private User
Private User
Private User reviews Old Toronto, ON
10/10

Deep clean

Fast, thorough and excellent service! Our house looked like a luxury hotel after! totally recommend.

Approximate cost of services:
$200.00
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Company Response

Thank you for your review! I'm so glad you are happy with the results - we do aim to help transform homes!

Private User
Private User
Private User reviews Scarborough, ON
10/10

biweekly clean

Efficient, trustworthy and always reliable and with a smile, Janice does excellent work at each visit. Even as I downsized I can always count on great service.

Approximate cost of services:
$200.00
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MMel
MMel
1 review Old Toronto, ON
10/10

Great consistent service

I get great friendly service every time. The communication is great too. Its easy to make schedule changes, and they have helpful suggestions for home care.

Approximate cost of services:
$200.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hire A Maid

Hire A Maid has been proudly cleaning homes across the GTA since 2008, and has locally-based offices that serve West Toronto, Etobicoke, Downtown, North York, East Toronto, York Region and Durham Region.

Hire A Maid makes it easier for you to enjoy what matters most in life by freeing you of the countless hours spent cleaning your home.

Hire A Maid provides consistently superior quality house cleaning tailored to your needs. Each cleaning is performed according to our comprehensive quality checklist and your customized cleaning requirements. We actively seek out and act on your feedback to ensure your complete satisfaction with our work.

Our staff are professionally trained, carefully screened, bonded, covered by WSIB and liability insured.

To prevent cross-contamination between homes and enable you to use your preferred products, we use your cleaning equipment and supplies. Our work is 100% satisfaction guaranteed!

Service Area:
Toronto - Downtown Toronto, North York, Scarborough and Etobicoke
York Region - Markham, Richmond Hill, Vaughan
Durham Region - Pickering, Ajax, Whitby, Brooklin, Port Perry, Uxbridge, Oshawa, Courtice, Bowmanville, Clarington

Contact Information:
Toronto and York Region: (416) 463-6243
Durham Region: (905) 668-4243

Our History:
Hire A Maid was founded in 2008 by Carol Dinn in Whitby, Ontario. Since its inception, Hire A Maid has performed more than 100,000 house cleanings and thousands of deep cleanings. Prior to creating Hire A Maid, Carol held the position of Director, Fixed Term Investment Products for CIBC and before this, she managed heating and cooling services and plans for Enbridge Home Services.

Carol’s 10-plus years of experience managing and launching successful products for large corporations and her own experience as a user of house cleaning services before founding Hire A Maid have given her company a leg up in the cleaning industry. Her extensive experience in managing and motivating staff, her highly organized approach and her customer service orientation have proven to be key ingredients in Hire A Maid's rapid success.

Carol is passionate about house cleaning and the difference her staff make in their clients' lives. "We're not just cleaning homes; we're freeing our clients of the countless hours spent on housework (or stressing about it!). It gives our clients more time to enjoy with family, friends or simply relaxing. And, it gives us a wonderful feeling of satisfaction knowing that we can make a big difference by giving our clients more time and less stress."

What differentiates Hire A Maid from other maid services is:

• A high level of professionalism. We’ve been told many times by clients that our office and cleaning staff are very professional. For many homeowners, entrusting their home to a house cleaner (someone they don’t know) is a big deal. At Hire A Maid, we want our clients to feel comfortable that they have chosen a company that is well-organized, customer service oriented and that will do its best to meet their needs and to protect their interests. Hire A Maid also has general liability insurance, pays into Workers’ Compensation Insurance and remits all government taxes. – Operating honestly and ethically is the foundation of our company.

• A focus on hiring and retaining excellent employees. All of our new employees undergo a comprehensive training program that is followed up with ongoing support to provide them the knowledge and skills to be effective at their jobs. We strive for high employee satisfaction and believe that this leads to a culture where our staff go the extra mile for our clients. Our excellent employee retention record also allows us to provide our clients with the consistency of having the same maids every visit.

• Performing “the details” on every cleaning truly is Hire A Maid’s specialty.

• We actively seek out your feedback and we guarantee our work. We want you to be absolutely satisfied with our work and we invite you to complete our quality feedback survey after every visit to tell us how we’re doing. If there is ever anything you want done differently to better ensure your satisfaction, please don’t hesitate to let us know! We value your feedback and will promptly address any concerns.

• Hire A Maid believes in giving back to the community and since 2008, has donated over $20,000 in cleanings to people undergoing cancer treatment to help them focus on their recovery while we take care of their home cleaning.

CATEGORIES
Renovation Cleaning and House & Apartment Cleaning
PRODUCTS
Flexibility to use your preferred cleaning solutions.
SERVICES
Residential House Cleaning, Spring/Deep Cleanings, Post-Renovation Cleanings, Home Staging Cleanings, Move-In/Move-Out Turnover Cleaning Services
SPECIALITIES
Detailed Cleaning
WEBSITE
https://hireamaid.ca
YEAR ESTABLISHED
2008
PAYMENT METHOD
Visa, Mastercard, American Express, Email Money Transfer
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$240 + HST Initial Cleaning and $150 + HST Maintenance Visit
BONDED
Yes
WARRANTY TERMS
100% Satisfaction Guaranteed. Simply call within 24 hours of the cleaning and we will return to fix
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