All they had to do was install a toilet on a new bathroom floor. They told me they had to "build up the flange" because the floor was too high - but instead of trimming the floor around the flange so the height was proper, the drain was improperly cut and it sat almost a 1/4" higher than the floor! The bare minimum wax seal could not do it's job, and water seeped out from the flange. Their solution to the improperly installed flange ($100 on top of install price) was to place double-high wobble shims and seal the gap with a whole tube of silicone...the water unable to escape, swelled my sub floor and now I have to replace the whole floor because of Ermak's shoddy work. Warranty not honored because I had to lift toilet to diagnose problem because these guys could not answer their phone. Stay away
- Approximate cost of services:
- $280.00