I called JSN on Sunday in anticipation of a return call on Monday. Sam promptly returned my call Sunday to inform me that while he repairs Maytag appliances, he doesn't repair wall ovens and "didn't want me wasting my time waiting around for a repair". He asked what the problem was, make & model # etc., then offered to come over and diagnose the issue. He said if it was something he could fix, he would but cautioned me that depending on the issue he may not be able to help. He provided me the price for the service call up front and agreed to a service date & time. Sam showed up at the agreed time and diagnosed the problem as a burnt out element. He informed me that he could fix it and provided an estimate for the repair. He promptly replaced the element and tested it to ensured everything was working well. Sam then followed up the next day to ensure my oven was working as anticipated and that I was happy with his service. Thank you Sam! You saved our Christmas - I just finished baking 5 batches of cookies and don't anticipate any problems with cooking Christmas dinner.
- Approximate cost of services:
- $200.00