Last week we were shocked to see a bat flying around our basement area, but were fortunate to chase it outside through our front door. After some research, we became nervous there was a colony living in our attic. Based on Homestars reviews, we decided to call SOS to have a look and get advice.
Sherwin was able to come to our house the next day and did a full look through our attic and the exterior of the house to see where it may have come in. Fortunately, there were no additional bats in the attic, and he provided a quote to "bat proof" the exterior but said it was totally up to us if we wanted to do it now or wait until there was another problem since this had never happened before and may just be a fluke. He never pressured us to do the additional work and came across as very honest and sincere. He also took the time to show us the potential entry points and explained why it was likely a bat and not a bird, etc.
He came across as highly knowledgeable, but also ethical in the way he would have treated any potential wildlife. Most importantly, he was easy to deal with and never tried to upsell us at all. We would absolutely call him again if we need additional work done to the house or for any other wildlife issues.