Stay far away.Starts projects and never finishes. Signed contract for 120k to remodelling of main floor in 5 weeks. After 8 weeks, 20% of project was completed which needed to be torn out and redone once he walked of refusing to fix the mess.
All electrical, plumbing and framework was mismeasured, punctured plumbing, washer and dryer didn’t fit in laundry closet, bathroom floor tiles and wall tiles were mixed up and crooked. Claimed all subcontractors were paid in full which they were not. His wife paid from her personal bank account initial deposit to all contractors not from corporate company. Ordered shower doors that were not the proper size. Kitchen was mismeasured and custom cabinets didn’t fit. Claimed cupboards were paid in full which they were not. After I stating that he needed to fix the mess before I give him money he walked
He does not overlook his projects he hires non-experienced wor
- Company Response
Denise is a con artist and a liar! I first signed a contract with Denise Bosse to do a small renovation project on her basement as she was no longer able to work and wanted an income from a basement apartment. The basement was to cost $55k and would take 5 weeks to complete. Two weeks before the project was to begin Denise called me to come over immediately to go over the details. When I arrived at her house she asked me to quote on remodeling her main floor first as she was now going to rent out the entire house as she was offered a job that required her to be abroad for several months at a time. I put together a new contract the next day and Denise signed. When this new contract was signed Denise informed me that her money wasn't available yet and that we might have to delay the start of her job (I had received no money to this point even though we require a small deposit upon signing of the contract) It was now less than two weeks before the start of the job and I couldn't afford to have my crew sitting and waiting. I informed Denise that we would move on to another project first and that she should let me know when her funds have cleared. I next heard from Denise over a month later to say she was ready. I told her that we were now on a project in Hamilton and that I wouldn't be able to do her job for several months as I was now doing a project in Hamilton and as she lived in Toronto. She asked me if there was any way I could get things going earlier and I explained that I could send in my crew to start but that I didn't like doing that as I would only be able to be at the site 3 times a week at most. She said she understood and would be happy with that solution. I told Denise that we would need her furniture and belongings moved from the main floor as we couldn't work around her stuff. Denise informed me that she and her boyfriend would have it all cleared out. A week before the job started Denise called to inform me that she wanted to start on the basement first as she would need the income from that space. I informed her that that would be fine but there were things that needed to be done before we could start. She asked that I come over to go over things. We spent over 3 hours going over the new layout for the basement. Part of the redesign was to reclaim some room from the storage/laundry room area. To accomplish this we would have to remove a large slab of concrete. Denise told me that she and her new boyfriend would take care of that. I told her it was quite a bit of work and was she sure they could handle it. She assured me that they were more than capable of doing it , she informed me that she had worked with her father to insulate and dry wall most of her main floor. 2 weeks later we showed up to start. When we showed up Denise informed me that she and her boyfriend weren’t able to get the basement ready and we should start on the main floor. I told her that would be fine but the main floor still had all her furniture and belongings that needed to be cleared out before we could start. She asked if my team would be willing to help her with that. We then proceeded to move all her belongings to the basement. After 2 hours of moving we were finally ready to begin. Unfortunately Denise wasn’t. She now wanted to modify the planned renovation for the upstairs as she was no longer going to work abroad but rather she was going to move in with her boyfriend and now wanted the entire house to become a rental property. It was at this point that I offered her a full refund as I found it impossible to constantly have these changes. She assured me that this would be the last set of changes and she wanted to proceed. 1 week into the job Denise now wanted to remove a wall and redesign the kitchen as she had left her boyfriend (for not finishing the basement prep). By this time the scope of the job had grown 3 fold over the original 5 week basement project. When we took down the new wall we discovered an enormous problem. It seems that Denise and her father had insulated and drywalled this section of the house and that her father decided to insulate using sawdust. Apparently he had used sawdust as an insulator back east and didn’t see a problem with using sawdust as an insulator. I explained to her that not only did sawdust have virtually no R value but it was a fire hazard and there was no way I could leave it in the walls. Denise then told me that most of the exterior walls were done the same way. I let her know that we would have to replace all this and gave her a cost for this extra and she agreed. Her erratic behaviour came to a head when the next payment was due. She started to scream at my crew that she would never pay me a dime and that she would do her best to ruin me and that she could get all the info on me she needed as she was now sleeping with my electrician. I could go into more detail but I find that distasteful. Unfortunately people can say anything they want without repercussions and in this case a con artist has spread lies about me and I can see no way to defend myself as people tend to believe some of the nonsense they read on line. I have been renovating for 38 years and in all that time I have had only 3 jobs that we walked off of, all of them for non payment. I hope you understand.