My 12 year old Kenmore washer stopped spinning. So after checking with the Homestars, I cross-referenced some names, read some online reviews, and came up with Abc Appliance Repair. The woman who answered the phone was extremely friendly, and it was one of the most painless instances of setting up an appointment. She gave me a two-hour window and took down my number.
On the appointed day, they called me within the time window and headed over. After listening to my description of the issue, they offered up some ideas of what was wrong and provided me with an estimate within the first five minutes or so of looking at the washer. I accepted the estimate, and the problem was fixed within thirty minutes. Afterwards they told me what to expect--some burning smells--for the first 2-3 washes. Since then, I've done four loads, and it has worked perfectly. All-in-all, it was such a positive experience, -from the first call to the professionalism of the work, I will definitely use them again.
- Approximate cost of services:
- $120.00