I hired CHRIS to install the leaf guard and add one additional downspout last August 24, 2013.. He seemed to be a nice person.. In October 2013 a contractor I hired to check my roof mentioned to me that only 25 feet of leaf guard was installed on the second floor out of 150 feet.. I called Chris and he promised to come to complete the work but he never came. Several calls, broken promises and later on, avoiding my calls.. Do not hire or recommend these company..