Penguin Basements

Working with Penguin Basements was extremely easy and transparent. The entire process from the finalizing the design to the completion was painless. The team was extremely professional and I felt very safe leaving my home in their hands. The time frame for completion was given as 6 weeks. But they finished everything in 4 weeks. The other part that we found very helpful was the online Builder trend system. I could see the process, my payments and the next steps. I would certainly recommend their service to anyone. In fact I already have been doing it.

Our son has baby asthma, so we were very happy to meet Chris from Penguin Basement at one of the Home Shows in Toronto. With a promise of a free assessment and a discount for attending the Home Show, we agreed to have our basement finished with Penguin. They offer the non-traditional magnesium boards instead of drywall - the perfect choice for our son's health issues.
We started receiving the schedule and a promise that the basement will be complete within a month. The schedule changed due to unforeseen circumstances, but when it was finished, all we got was stellar reviews from our family and friends. It looks amazing. We are proud to have the "another beautiful basement completed by Pinguin Basements" sign displayed on our lawn. They delivered on their promise: an amazing basement. Chris was a very good salesman and Guy listened to our concerns and feedback, while Greg provided excellent customer service and Walter oversaw the project to a successful end. Thank you Penguin.

Right from the start Guy, Rick , Greg and Walter impressed us with their ideas and knowledge. Working with them was very easy.
Project was completed on time.
Today, we are proud to show off out basement and continue to receive compliments from family and friends.

No need to search anymore. Just hire Penguin Basements!

When my wife and I decided to finish our basement I was quite hesitant. I had never done a major renovation on a home before and it seems that every night on the news there's a story about an unscrupulous contractor out there. This was going to be a pretty large under taking as there was 1200+ square fee to be finished.

The Penguin Basements team was fantastic. The educational process about their process was very informative and made us very comfortable about making our decision to go with them.

The project was kicked off with a detailed plan that we had access to and a dedicated project manager assigned. Our PM communicated daily with us and ensured that we were completely satisfied along the way. The attention to detail was incredible and very much appreciated.

Our end result is 1200 square feet of additional space that we use on a daily basis that we couldn't be happier with. Anyone who had concerns about shady contractors like I did should hire Penguin Basements for their renovations. They were professional, accountable and most importantly, cared about what WE cared about. I would highly recommend them and would not hesitate to use them again myself.

We had been living in our newly built house for three years and decided it was time to finish the basement to create a rec area/play area/workout area for the family. We met Guy at the homeshow and were really impressed with the material Penguin Basements used. Chris was our sales rep who was really informative and friendly. Our project manager was Roberto and he and his crew did a fantastic job. They were professional and meticulous in their work. We were very happy with the end result and are now enjoying our new family space.

We were very pleased with the work done by Penguin Basements. For 10 years we lived with an unfinished basement which basically became a large storage area. After choosing to work with Penguin, we had a beautiful finished basement with a full bathroom, separate playroom, family room, pantry and lots of storage spaces within 5 weeks. The materials they use are high quality and they bring in experts to do all the work which we were very pleased with. We were not interested in having one person who could 'do it all' as I don't believe they exist! The project was well organized and we were kept informed by our wonderful Project Manager (Walter) of any changes and updates. They also brought in a much-needed cleaning crew to really complete the basement. We've received many compliments so far - everyone especially loves the flooring! They are expensive, but their workmanship is very good. One other note to mention: they offered us financing and we took advantage of the fabulous rates we were able to get through them. Lastly, I would recommend that you have a good idea as to the layout you want in your basement before proceeding with them as they didn't offer a very comprehensive design. I worked with my project manager to update the original layout to better suit our needs and everyone was great to work to make sure that we were happy with the finished product, which we are.

PENGUIN did a great job finishing our basement from A to Z including cleaning up everything as if there was no construction! Great service and friendly group too! This is the place to call to finish your basement!

When we were expecting our second child we decided that our basement needed to get finished so that the kids could have their own space. We found an ad for Penguin Basements and saw that the financing option was attractive so we gave them a call and made an appointment with Guy where we agreed to get the basement finished before our daughter was born.

Guy was good at keeping us informed (and he apologized when he couldn't). Both he and Harold (Project manager) were knowledgeable and courteous, The teams they sent to work here were great as well. They made sure to clean up after themselves every day. I never had an issue with a mess anywhere. They also sent cleaners after the project was completed.

As with all renovations there are always hiccups. For instance we experienced a delay with financing and as a result the project didn't get finished until my daughter was a couple months old. There was also an instance where the painters didn't show up etc. However, when we brought these issues to Guy and Harold they were fixed right away.

Over all we are very happy with our space. The vinyl flooring looks gorgeous and stands up to anything my preschooler does to it and its well lit and warm.

Thank you Guy, Harold, and the Penguin Basement team!!

For many years we have been searching for the right company to help with this project. After meeting with Guy it was clear that Penguin Basements was the right choice.
The team really listened to what our vision for a space where our kids could hang out and be creative. We are so excited and pleased with the final results it is definitely an amazing space that we very excited to use. Guy and his team definitely delivered on all that was promised, the team headed up by Roberto was very conscious, clean and took care of every detail. Like most renovations there are always things that come up but a solution was always presented and more importantly Roberto was able to meet end of project deadline.
We where also very fortunate to be able to have penguin basements also install new windows and doors for our house. Again very great team came in and in the coarse of the day complete the install and you would not have even known that work was being done.
Our home is definitely more efficient and we could not be happier. I would highly recommend penguin basements for your next home renovation. Thank you to the entire Penguin basement team it has been a great pleasure and we appreciate all your support and knowledge throughout our project.