Penguin Basements exceeded my expectations - and I’m a picky customer! I was admittedly at first a little hesitant as we live in an older Toronto home, had recently underpinned our basement and knew the complexities of our project were anything but ordinary. Penguin handled these challenges with ease, and took care of any issues that arose promptly and professionally. HUGE credit goes to our Project Manager Vince Sciaraffa for going above and beyond to ensure the timeline was met, the work was done to the highest standard, and we were always kept in the loop. His communication skills, attention to detail, eye for quality workmanship and level of professionalism is so rare to find in the industry. Big thanks also to Chris Reece on the office side of things, helping us every step of the way even as we embarked on the underpinning process (all pre-Penguin work). Overall we are so thrilled with our new basement!
- Company Response
Thanks for taking the time to post a review Stefanie. It's appreciated when a happy customer takes the time and effort to put their experience to words. We'll be sure to pass on your kind words to Vince and Chris. Enjoy the basement!