Marlboro Windows & Doors Ltd.

Windows & Doors Installation & Service
2370 Stevenage Drive Ottawa ON K1G 3W3
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83%

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Reviews by rating (past 12 months)
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Reviews for Marlboro Windows & Doors Ltd.

Average customer rating:
8.9 10 (18 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Quality installation and customer service

We had our basement walk-out windows replaced and are extremely happy with the results. Quality windows and very professional installers. Turned out we needed custom trim and the installer was very quick to get on the phone and get the right materials needed to do a quality job. Thanks very much!

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Chloe in Mississauga
Chloe in Mississauga
2 reviews Ottawa, ON

First Review

10/10

Repeat Customers - Exceptional Product and Service

We have Marlboro windows and doors on our current home and Marlboro just completed a full window replacement on another home we are renovating. We are repeat customers because Marlboro's quality is outstanding and the installation process is seamless. Marlboro offers an exceptional warranty as well so we know we are protected for the future. The entire process from selection to quoting to installation is professionally managed and timely. We trust Marlboro completely and would absolutely recommend them.

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Company Response

Hello Chloe! Thank you kindly for the awesome feedback. We genuinely appreciate your business and are thrilled you had a great experience with again!
Sincerely Marlboro Team.

Jordana in Kanata
Jordana in Kanata
0 reviews Ottawa, ON
10/10

New windows look great

Happy with the service I received. Good quality windows and the installation was pain free. Workers were very clean and showed up on time. I like to support local business and love the fact that they are manufactured in Ottawa!

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Company Response

Thank you Jordana! We greatly appreciate your kind words and more so are thrilled you had a great experience! We are local and we do manufacture right here in Ottawa with workers from Ottawa so again thank you for the shout out! Marlboro Team

Dan Valliere
Dan Valliere
1 review Ottawa, ON
10/10

Windows

Just want to thank Marlboro window for the great service and excellent service provided by Samantha at Marlboro windows. Great service/Great product. Extremely happy with my latest purchase of new windows! Thank you!
Dan Valliere

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Company Response

Thank you kindly for this excellent review! We greatly appreciated your business and hope you share your experience with friends and family. It's our biggest compliment.
Sincerely Marlboro.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Amazing windows at a competitive price

After shopping around all the higher end window companies in Ottawa I settled on using Marlboro and I’m glad I did. Most of my windows were floor to ceiling and they send the bigger ones unglazed which made it easier on the carpenter to install them. I needed some extra window plugs and they were brought to me very quickly. Couldn’t be happier!

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Company Response

Thank you for choosing Marlboro Windows and Doors! It was our pleasure to serve you and we greatly appreciate the positive feedback!

Nick in Ottawa
Nick in Ottawa
1 review Paradise, NL
10/10

Great company and great products!

This is my go-to company for windows and doors. They are always professional and produce an outstanding product. I use them for my buildings when I build low rise apartments and I use them on my personal home too!! Most recently I got a beautiful modern custom front door made and I am so happy with the result. The staff is helpful and easy to work with. Highly recommend them!

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Company Response

Hi Nick! Thank you kindly for your feedback! We are honoured to have repeat customers like yourself who help rate us consistently and keep our service commitment level at a 10! If you need any assistance with service or future projects please let us know how we can help.

Sincerely The Marlboro Team,

milan
milan
0 reviews Ottawa, ON
10/10

Windows

They were most knowledgeable, price was competitive and great service. Always recommend this company to friends and clients. People I recommend this company to found their experience was same as mine first class.

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Company Response

Thank you kindly Milan! We enjoyed assisting you a your friends with your renovation projects. Your kind review is greatly appreciated.

Sincerely, The Marlboro Team!

Christopher in Ottawa
Christopher in Ottawa
1 review St. John'S, NL
10/10

5th project with Marlboro and another Home Run!

My father and I started using Marlboro two years ago and our only regret is having not found out about them sooner and struggling with other window and door companies to get anywhere near the same quality, service and VALUE both Tony and Sammy and their installation team have provided us. We have purchased anything from entry level to high end custom windows off them and we know what to expect each time - extremely fair pricing, and good quality windows. My most recent purchase was for my own custom home and I would not trust any other window supplier. Thanks Tony and Sammy. HIGHLY recommend.

Note: The second image of the grey house was a renovation job - Marlboro provided and installed the new windows for the house. The doors were not changed.

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Company Response

Thank you Christopher! The team at Marlboro greatly enjoys working with you and assisting with your renovations. Again, if there is anything we can do please let us know we want to keep ourselves at a 10 for your experience with us!

Cheers!

Private User
Private User
Private User reviews Ottawa, ON
0/10

8 year home

every window lost their seal within 8 years, Marlboro excuse, Oh we only warranty those low E windows 1 year . Basically sorry for your luck. We only warranty the new ones you buy. what a joke. They are a poor quality manufacture so blue you can hardly see through. X 15 windows

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Company Response

Hello,
Marlboro would like to apologize for your unhappy experience. Our windows are made with the top quality materials manufactured here in Canada to last under our conditions. The warranty cover quite a bit but cannot cover all possible situations and unfortunately your situation was not covered under warranty. We will gladly work with you to help resolve your situation as a customer service gesture.

Mike in Ottawa
Mike in Ottawa
1 review Ottawa, ON
10/10

Replaced 7 windows in my bungalow in Russell

Very happy with the product and service. I had 3 small issues with some finishing and they came back and made it right on 3 seperate occasions. Installers were very professional, thorough and personable. I would highly recommend.

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Company Response

Thank you kindly Mike,
We strive to achieve a level worthy of your rating. Glad our team was able to resolve any of the small issues that can arise during a renovation.
Thank you sincerely from the Marlboro team!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Marlboro Windows & Doors Ltd.

If you’re looking for a full service window and door manufacturer, Marlboro Windows and Doors is it. Our professional and highly qualified team will assist in simplifying your home renovation project from selection to installation. Contact us to today learn how Marlboro Windows and Doors can make your dream home become reality.

CATEGORIES
Windows & Doors Installation & Service
SERVICES
Window Installation Door Installation
YEAR ESTABLISHED
1973
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
See sTore for details
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