Will not stand behind customer or product
World Floor coverings in Edmonton, AB. supplied & installed 1,400 sq ft of Lauzon engineered hardwood in the main level of our home. The end result is dismal. The edges on many of the joints appear to have no stain or finish, many of them have splintered others have already broken off. There is what appears to be glue marks that will not come off. Many boards have high points (not completely flat). We also see lightened splotches all over that make the floor appear dirty. The company has not responded to our many requests to speak with them. The install was complete August 26, it is now Oct. 26 and still not a word from them. We
do not understand why World Floor Coverings has completely ignored us. Our only request at this time if for them to remove the flooring.
- Approximate cost of services:
- $23,000.00