Great service and very professional. Pat was very timely and I appreciated his effort on disassembling my gym and packing away everything neatly and tagged all the small parts in a well organized manner. Because of this, I look forward to reassembling my gym and hope to get back to do so. My gym was fully set up but I needed the space but now a year later I am thinking of putting it back. GYM is Hoist HF4985.