Optima Home Improvements Ltd.

Windows & Doors Installation & Service
Specializing in Full House Window and Door Replacement
HomeStars  >  Windows & Doors Installation & Service in Brampton  >  Optima Home Improvements Ltd.
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98%
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Reviews by rating (past 12 months)
41
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1

Reviews for Optima Home Improvements Ltd.

Average customer rating:
9.9 10 (159 reviews)

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Private User
1 review Toronto, ON
2/10

windows was installed in this summer . seems well done. but these few day when temperature drop .... water comes out. From this winter bingin to now. Van comes everyday when weather drop. And nobody answer when I sent email to them to fix the problem.

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Pierre
1 review Richmond Hill, ON
10/10

We found Optima on HomeStars and had them do an estimate for us. Optima are pros at what they do at every level from start to finish. Their sales person Kyle was generous with his time and responsive throughout the contract process. The install crew (Artur & team) was always on time and did a great job! The only thing better than the quality job they did was the way they left the site (interior and exterior) - very tidy and clean. We had a custom window made up to match the design of the door they installed - the Iron Work wasn’t “similar” or “kinda the same” ... it was EXACTLY THE SAME! You would never know it was a catalogue door and made-to-match window. We are very satisfied with the whole thing and would highly recommend Optima to anyone looking to get some replacement windows and doors.

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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

HVAC-GROUP
1 review Halton Hills, ON
10/10

If you really want good windows, call to Chris.....at Optima Windows.

My rating is 5 star for Optima Home Improvement LTD. Sales rep Chris was positive and honest guy, fair prices, excellent service.
Will recommend.
Yuriy from Georgetown.

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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

Ellen in Markham
1 review Markham, ON
10/10

I am very happy & satisfied with Optima Home Improvements Ltd services who installed all my house windows (Brick to Brick) last week. The business development manager Eugene has excellent customer services, very polite, friendly and respond my questions very quickly. On the days of installation, Arthur & crew were very professional, efficient, knowledgeable, detailed, working so hard & very friendly. They have done an amazing job, the calking outside the windows are professionally done and cleaned-up afterwards in details. The windows are extremely beautiful with good quality and functional. With Optima’s Life Time Warranty, I don’t have to worry about if there are some problems with the windows anymore. I will absolutely recommend Optima to others.

Thanks very much Optima, especially Eugene, Arthur & crew!!

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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

Denis Bailey in Toronto
1 review Toronto, ON
10/10

The work crew was very efficient and completed the work in one day. They took great care to keep our place neat and clean during the replacement procedures and were polite and cooperative. We are very pleased with the quality of the work that was done. It was also a pleasure arranging and negotiating the renovations with your representative Chris Zavodyuk, who was very knowledgeable and personable. We would highly recommend this team to others looking for home improvements.

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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

illoma4
1 review Brampton, ON
10/10

The service was excellent, I love the Windows looks great, I would recommend this company to my friends

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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

Lu
4 reviews Vaughan, ON
10/10

Chris and team came in and removed the old window, cut out the new larger size and installed the new window. Timing from original cut out to installing the new window was very short compared to other companies. Good work for a very reasonable price. Wasn’t always the easiest person to get a hold of, but bottom line they delivered as expected.

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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

R V.
4 reviews Toronto, ON
10/10

We are very pleased with our new windows. Service was great and work was done efficiently. They placed cloth runners on our wooden floors and their clean up was done very well both inside and outside.

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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

KejKej
3 reviews Mississauga, ON
8/10

Optima installed a new patio door and we are very pleased with the door and the installation.
During the estimate interview (2 weeks before Christmas) it was implied that the work could possibly be completed in 2-3 weeks. Mid-January came and went without any communication from Optima. We contacted Optima in late January to agree on a February completion date (8 weeks after the estimate).
It was disappointing that Optima did not appear to have an order tracking system and that there was no follow-up from Optima over the 8 weeks.
Note: A change request was made in late December on the understanding that the factory had not already started building the door.

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Company Response

Dear KejKej, kindly provide your name or address to [email protected] since we simply do not have any kind with this name and would like to make sure that this review is not fraudulent. We would take a closer look and bring it to our Customer Satisfaction team's attention.

Thank you!

C. D.
1 review Toronto, ON
10/10

It took two days to complete the installation the last week of October 2017. We are very satisfied with the installation work. The outside finishing (capping and caulking around the windows) was excellent, and so was the siding under the bow window at the front of the house. We also had them install the same colour siding above our garage, to match. It too was very well done.

I would not hesitate to recommend Optima Home Improvements for the purchase and installation of new windows.

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Company Response

Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Optima Home Improvements Ltd.

At Optima Home Improvements, we pride ourselves in setting industry high standards with experience, dependability, consistency, and quality workmanship. Our team is comprised of certified, skillful window professionals with an upwards of 15 years experience. No job is too big or too small. We treat every project equally providing professional and reliable service throughout the GTA.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
http://www.optima-canada.ca
YEAR ESTABLISHED
1998
MEMBERSHIPS
SAWDAC, BBB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Exclusive Lifetime No Limitations Fully Transferrable
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.