We selected Optima to provide new all vinyl retrofit windows and a patio slider door for our home, replacing the original 18yr old vinyl-over-wood builder windows. Chris handled the initial consult meeting - he was very proud of his company, knowledgeable about the product and manufacturing processes, took time to answer questions and he made some 'custom' recommendations for a few window styles/sizes which really look great. We decided to go with coloured vinyl - and the colour selected (by Chris on our blind faith since he didn't have the colour chips with him, and I trusted that all would be well!) works perfectly with our brick. The installation team showed up when expected, was well organized, worked diligently, layed out drop-cloths, removed and disposed of the old windows, and left everything as neat and tidy as possible before leaving in the evening. The temperature in our house feels more even now, the windows are attractive inside and out, and are super easy to operate which was a key consideration. The cost was within our desired budget, and we think that Optima delivered good value overall.
- Company Response
Thank you very much for sharing your experience and we hope we can be of service again to yourself or a family member.