Puro Clean Of Greater Toronto Area

Fire & Water Damage Restoration
83 Galaxy Blvd, Unit 7 Toronto ON M9W 5X6
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Fire & Water Damage Restoration
Puro Clean Of Greater Toronto Area
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97%

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Reviews for Puro Clean Of Greater Toronto Area

Average customer rating:
9.9 10 (62 reviews)

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James in White Lake
James in White Lake
0 reviews Toronto, ON
10/10

Honest, reassuring, and forthcoming

We just purchased and moved into our century home on Friday. It was discovered the following Tuesday afternoon that a 19 year old hot water tank had sprung a leak. This was some terrible timing - budgets are tight after a move - especially in Toronto.

The basement is finished with a vinyl plank floor, and water was squishing up between the cracks. After dealing with the tank and getting water shutoff, our thoughts quickly shifted from short term damage control to longer term damage control. What will this water do to the basement finishes?

After looking at a few reviews here on HomeStars I reached out to PuroClean and found myself connected to Dino, a local PuroClean owner. Dino was in the neighbourhood working on another project and was able to stop by the next morning for an assessment. His confident communicative tone was reassuring in all of our encounters. He arrived on the scene with a digital moisture sensor and made recommendations. He determined that the amount of water hiding under the floor was minimal and suggested how we could mitigate it without any extra equipment or labour.

A lesser contractor could have easily taken advantage of the situation but Dino's honest approach meant we could rest easier knowing neither our cashflow, nor our finished basement were in jeopardy.

We will definitely reach out to Dino and PuroClean again in the future if we need any contracting services!

Thank you Dino!!

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Company Response

Thank you James for the review. Our approach is of honesty and fairness. We're happy to have done that for you.
Dino

Private User
Private User
Private User reviews Toronto, ON
10/10

Efficient, professional, kind and well trained and executed!

One week before Christmas we had a massive drainage problem which resulted in a sewage backup in our basement. The team that showed up to take care of all that needed to be done, did it with a friendly disposition, what's more is that they were speedy and very efficient. From repairing the drywall damage, sterilizing the concrete floor, carpet replacement, clearing and replacing our basement contents in order for the work to get done was a huge job, and a job very well done. Despite all the snow and "muck" they were very clean and attentive. They also paid close attention to detail when they returned our personal effects from storage. We are very pleased with the service and would recommend them to everyone who needs them. Puro Clean are excellent!

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Company Response

Thank you for the kind words, we appreciate the support!
Dino

May in Scarborough
May in Scarborough
0 reviews Toronto, ON
10/10

Dry & repair of leaking ceiling

PuroClean was a reliable service that I would highly recommend to anyone who was looking to remedy water damage in their home. Our ceiling was leaking from the top neighbour’s dishwasher and PuroClean reassured us that all the water can be removed to prevent mould. They were very efficient in drying out all the moisture from the ceiling & patched and painted the ceiling that it looks brand new again.

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Company Response

Hi May...it was a pleasure to be of service to you!
Dino

Vivien
Vivien
0 reviews Toronto, ON
10/10

Restoration after a flood

We had a major flood which resulted in significant damage to our apartment. Dino was the estimator for Intact Insurance, and the preferred contractor we chose.

We could not have been happier with Dino and Puro Clean. Dino is helpful, responsive, experienced, organized and professional. His supporting crew is equally well-chosen and efficient. We could not have asked for more. They are reliable (a rarity), always pleasant, provided quality work and, in other words, truly delivered.

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Company Response

It was a pleasure to be of service to you.
Dino

tom.magyarody in Toronto, Ontario
tom.magyarody in Toronto, Ontario
0 reviews Toronto, ON
10/10

PuroClean and Intact Insurance - great job.

We lice in a condo and the gasket failed on the water meter behind the wall. The unit was flooded. PuroClean and Intact Insurance claims adjuster worked quickly and effectively to Approve the work. Entire unit was emptied, all old engineered wood floor was removed and replaced.

Pleasant, helpful contact (Dino at PuroClean) and excellent work and clean up done. Highly recommend PuroClean.

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Company Response

It's been a pleasure to be of service to you Tom.
Thank you for the kind comments.
Dino
PuroClean

Private User
Private User
Private User reviews Toronto, ON
10/10

Professional and honest attitude

We purchased a new home and inherited a mold problem from previous owners. We wanted to know how bad the problem is and whether it needs remediation. Mike came in and did a thorough assessment. He pointed out where the problem is explained how to deal with it. He was utterly honest and did not try to push any services on us. He put our minds at ease. We are very pleased with his professional attitude and work.

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Company Response

Thank you for taking the time to post your feedback. We sincerely appreciate it!

1Learning
1Learning
0 reviews Ajax, ON
10/10

PuroClean! Great Service!!!!

⭐️⭐️⭐️⭐️⭐️ Wow-what can I say!!! Thank you so much, Todd Wilton in the Durham Region, for coming by our home and helping us out with a mold issue. I emailed PuroClean to help us out with the damage from a leak and Todd responded right away and once I sent him some pictures he offered to stop by to access on his time. We were so amazed that he would do this for us. He made great recommendations. We HIGHLY recommend PuroClean (Todd)!!!!

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Company Response

Thank you for your review! It is a pleasure for us to be of service.

The PuroClean team

Private User
Private User
Private User reviews Oshawa, ON
8/10

Mildew clean up of cold room.

Cleaned out old rugs, scraped walls of old paint
and cleaned out all old items into boxes , even taking extra bags of garbage that was not related to the job. Friendly and professional ! Great job!

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Company Response

Thank you for letting us know how we did. It was our pleasure to be able to help!

At your service,
The PuroClean Team

Azza in Toronto
Azza in Toronto
1 review Toronto, ON
10/10

Restoration after Tree Damage

The neighbor’s maple leaf tree fell on our house, it destroyed our roof, patio, fence and backyard lighting. Puro Clean came and took over the whole job. They first sent some arbor people to remove the tree without causing any additional damage to the house, then they sent the roofers to do a temporary fix to the roof until spring so they could change the roof.
As soon as the weather got better the roofer came back changed the roof, the carpenters came fixed the patio and installed the new fence.
Finally the electrician came and fixed all the power in the backyard and changed all the light fixtures that were damaged.

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Company Response

Hello Azza, thank you very much for sharing your feedback. The time and effort is really appreciated. It has been our pleasure to be of service!

Mike

Barry in Mississauga
Barry in Mississauga
0 reviews Mississauga, ON
10/10

Outstanding, Professional Service

We experienced a leak into our finished basement through a foundation crack. Within 24 hours of contacting our insurance adjuster, Mike of PuroClean was on site measuring, taking pictures and arranging for a crew to come and remove damaged drywall, carpeting, and dry out the damp. He gave excellent advise about what needed to be done and made all the arrangements with our insurer. PuroClean's professional team came and packed contents and moved furniture preparing for the repairs. After the outside work , from a different provider, sealed the crack PuroClean returned to replace insulation and drywall and remove carpet under-padding. A few days later the carpet was replaced, then cleaned, then the same team returned to move furniture back and unpack and replace all the contents. All teams were highly professional, knowledgeable and courteous. Each team took care to ensure they did not transfer any dirt elsewhere in the house and left work sites very clean. We could not be more pleased with the service. We don't wish anyone the problem with water damage to their property, but we could not ask for better aid in getting the basement dried and restored. If you have a disaster, PuroClean is the company to call.

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Company Response

Hi Barry,
Thank you very much for taking the time to share your review. It was our pleasure to be of service to you!
At your service,
Mike

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Puro Clean Of Greater Toronto Area

PuroClean Canada is a leader in providing complete services in mold detection & removal. Our expertise in property damage emergencies, helps families and businesses overcome the devastating setbacks caused by water, fire, mold and other conditions resulting in property loss.

Our understanding and compassion during the recovery process has earned PuroClean the reputation of being known as “The Paramedics of Property Damage™" and a provider of choice for insurance professionals and property owners throughout Canada and the United States. We pledge to do whatever it takes to respond, restore and rescue properties in all of the communities we serve.

CATEGORIES
Fire & Water Damage Restoration and Mold Detection & Removal
SERVICES
1. Water Damager Restoration: Our trained professionals identify the full extent of water damage, both obvious and unseen, by using moisture sensors and detectors. This ensures that a thorough remediation and cleanup within the damaged property is always completed, no matter the size of the water emergency project. Some examples of the water damage services handled by PuroClean are: Flooded Basements, Sump pump failure, Sewer backup, Cracks in the foundation leading to seepage and many more incidents where water has damaged your home or property. 2. Fire Damage Restoration: As property owners, we understand how devastating a fire can be, which is why we take the time to walk each owner through every step of the restoration process. Our main goal is to meet the needs of the customer and ensure that their mind is at ease throughout the entire process. We determine the full extent of the fire damage, including the impact of smoke, heat and residues from fire and smoke. It is essential that we provide open communication with the property owner, ensuring that they are fully aware of what will be taking place in their home following this unexpected loss. PuroClean is determined in their processes to prevent replacement costs that reduce overall expenditures, saving the property owner money wherever possible. 3. Mould Inspection and Mitigation: When it comes to a property that has been affected by Mould we use environmentally friendly cleaning agents, a botanical spray and a hydroxyl to ensure that the infected area has been completely sanitized and cleansed. Through this multifaceted process, mould spores are captured and killed, leaving behind a clean area and fresh scent. Whether your property has been affected by Attic Mould, Mould in the Kitchen, Basement Mould or any other kind of mould in your home or property the Paramedics of Property Damage are your trusted restoration specialists. 4. Biohazard & Trauma Cleanup: In your time of need, let our professional technicians take care of you and your family, providing you peace of mind. Our services will be professionally completed and your space and belongings handled with care. We offer the following Biohazard clean ups: Blood and Bodily fluid cleanup, Suicide and Homicide Cleanup, Accidental Death Clean up, Sewage Cleanup and Sanitation Services, Rodent and Bird Feces Cleanup Services and Hoarding Cleanup Services.
WEBSITE
http://www.puroclean.ca
YEAR ESTABLISHED
2010
NUMBER OF EMPLOYEES
10
PAYMENT METHOD
VISA, MC, Cheque
LICENSES
Fully certified and insured
MEMBERSHIPS
Better Business Bureau, IICRC
LIABILITY INSURANCE
Yes
DIPLOMAS
IICRC Certification: ASD, WRT, FSRT, AMRT
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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