I have been using Sunny Way Window Cleaners for several years. Never had a problem until now. Very rude service people came to do my windows and I did not hear back from the office when I called to complain. I asked them to do something extra (very small job) and they quoted me an astronomical price. I WON'T BE USING THEM AGAIN!!!
- Approximate cost of services:
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Client had 3 eggs or more splashed in three different spots (all dried up): on front brick wall, painted wooden panel under a window and one on a window that was totally covered by dried egg. Offered client price of $45.00 to clean up all three spots. He got upset. Our crew did all outside window cleaning, totally cleaned the egg from the glass. Here are links to steps required to remove splashed dried egg from a house: http://www.ehow.com/how_7577518_dried-egg-off-paint.html or: http://www.ehow.com/facts_7391949_do-dried-eggs-off-house_.html We would like to offer one time half price window cleaning in the future in case Cathy and Drew change their mind. In any case we are sorry it happened and wish them better experience with their new company.