Washer leaking yet didn't leak when young technician came. (but he only ran the machine empty and not full cycles and said I probably overfilled the washer. Odd, I've had it for two years and ran larger loads than the one when it leaked). Here only 30 minutes and billed me $124.30 and would only take CASH yet website states will accept Visa, MC, Cash, debit. Washer has 4 year comprehensive LG warranty but refused to put in a warranty repair. Tried running with another full load, and guess it, IT LEAKS! LG Canada states QuickFix technicians not LG trained or certified. Now waiting for a TRUE LG repairman to come and resolve problem.
- Approximate cost of services:
- $124.30
- Company Response
Hey mike
Our technician stayed with you watching and checking your washer from every possible angle for over an hour but there was no leak. IT IS NOT POSSIBLE TO FIX A LEAK WHEN THERE IS NO LEAK. You mentioned it yourself: "washer did not leak when technician came".
We take cash credit or debit exactly like our website states, You did not pay cash, you paid DEBIT!!!
Your warranty does not cover a free service call.