Fortress Windows & Doors

Windows & Doors Installation & Service
Toronto ON M1S 5B2
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Reviews for Fortress Windows & Doors

Average customer rating:
9.9 10 (345 reviews)

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Ricardo in Toronto
Ricardo in Toronto
1 review Toronto, ON
10/10

Entry Door

Our entry door was In rough shape and needed to be replaced. I was looking for a contractor that would take care of the whole thing (removal of old door, supply of the new, fixing around the edges, installation of lock etc). After checking out his reviews in homestars I called Steve from Fortress. He was great: came out to review the job, left us some catalogs to review, provided detailed comparative quotes when advised of the options we wanted to consider. We settled down on a very reasonable price (all included) and he deliver the door ahead of schedule with high quality and no surprises. A pleasure to work with!

Approximate cost of services:
$1,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Ricardo and thank you for your review. It was our pleasure to work with you! Your new front door really gives your home a great fresh look and enhances the curb appeal of your property. We appreciate you and your business! Steve

Susan in Vaughan
Susan in Vaughan
1 review Vaughan, ON
10/10

Window replacement

They are the ultimate in professionalism: meticulous and knowledgeable, taking extraordinary care of my property to avoid damage etc. I had great difficulty in finding a company that would replace only one window but they answered my call and I am fortunate that they did. Wonderful and gentle people.

Approximate cost of services:
$300.00
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Company Response

Thank you Susan. It was a pleasure working with you... and we know that after your experience with Fortress Windows and Doors you will have no hesitation in recommending us to friends and family. Many companies lose sight of the fact that small jobs need attention as well as the large jobs.... it is important to the people in need. Good will goes a long way to improve the reputation of a company and although your job was small we know that it will always come back in a positive way. Thank you for your review and for your business! Steve

Private User
Private User
Private User reviews Toronto, ON
10/10

Window Install

We had a small front window replaced. When the installers arrived, you couldn't have asked for nicer guys.
The window quality was far better than expected. The inside trim framing was absolutely perfect.
The outside aluminum work was again, better than expected. The installer made the right decision as to size and look. They definitely had an eye for this. The work site was impeccable when they left. I highly recommend the Fortress team.

Approximate cost of services:
$1,200.00
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Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thank you so much for your sincere feedback about our organization. We, at Fortress Windows and Doors, believe that every step of the sales to installation process is important and is to be seamless and pleasant for our clients. Your feedback confirms that we were able to achieve this objective once again. We appreciate you and your business! Steve

Private User
Private User
Private User reviews Ajax, ON
10/10

Windows & Sliding Door

We recently had Steve and his team over to replace 5 windows and our sliding door. They were very professional and so easy to work with. They completed all this in 1 day and we couldn't be happier. Thank you again!

Approximate cost of services:
$4,200.00
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Company Response

Hi and thank you for sharing your thoughts. We truly appreciate your business and your trust in Fortress Windows and Doors. Our mantra of Quality Integrity Value drives our company and all we strive to do. It was a pleasure working with you to make your home more comfortable and beautiful! Steve

Glenn in Richmond Hill
Glenn in Richmond Hill
1 review Georgina, ON
10/10

Bay Window replacement and reconstruct

This is the second time that we have used this company. They came when they said they would, were in and out in a day and left us very satisfied with the detailed work that they did. We used their services last year for some other windows that were put in. Having seen a lot of different types of windows in the line of work that I do, the products that this company uses are far superior to a lot of different types of windows on the market and slide/open very easily and are secure. Thanks again for the professional and personal service Steve and crew!

Approximate cost of services:
$3,000.00
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Company Response

Hi Glen. Thank you for your repeat business. Nothing shows customer satisfaction more than when they return for additional work to be done at their home. Thank you for your kind remarks and your trust in Fortress Windows and Doors!Steve

SusieQ
SusieQ
1 review Georgina, ON
10/10

Window replacements (6)

After contacting several Window companies in the York Region area I discovered Fortress Windows. Their warranty is by far the best Warranty, and their prices/ quality and customer service are unbeatable.
I had 6 windows replace in my 1977 home by Fortress a year ago and love them. I have recently decided to replace my large Bay window in my front living room with Fortress because I am so pleased with their product and service. Both Steve"s are great.

Approximate cost of services:
$3,200.00
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Company Response

Hi Susan... thank for your kind words. We really do bring our best to every project because we really do care. Excellence is an attainable goal, perfection is not because we are human. If we ever fail to meet someone's expectations it's not for lack of dedication or lack of integrity it would only be for forces beyond our control. Steve

Duke
Duke
1 review Toronto, ON
8/10

Soffit and eaves trough refresh/modernize in new black colour

Took care to do proper quality job at good value for the money. Definitely well qualified as we had 3rd story that they had no problem to deal with. My place now feel $20k+ more valuable from just over $2k job. Recommend to anyone with aging home to refresh your eaves and soffits and this company would be my first pick to recommend. Thanks for a job well done !!

Approximate cost of services:
$2,600.00
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Company Response

Thanks Adam. It was a difficult, three story semi with no walkway down the side of the semi. Our team once again rose to the occasion and the end result really enhances the appeal of your home. Thank you for your business. Steve

David in Newmarket
David in Newmarket
2 reviews Newmarket, ON
10/10

Double Door and skylight porch enclosure

"GREAT PRICE EXCELLENT SERVICE" We hired fortress a year ago for our double door with skylight porch enclosure steve and his crew not only did an amazing job with same day no hassle complete install and clean up that we are looking forward to them doing our dining room cut out and installing new window thanks so much and looking forward to seeing you guys in june :-)

Approximate cost of services:
$7,200.00
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Company Response

Hi David... thank you for taking the time to express your opinion of our company. If people like yourself didn't give feedback then others wouldn't know who they could trust with their money and their home. I was at a client's home yesterday and they were telling me of the horror stories they've had with various contractors! We have a simple rule at Fortress Windows and Doors and that is to treat our clients they way we ourselves would like to be treated. When you hire a professional, you expect and should receive a high level of craftsmanship along with quality products and that is exactly what we do. Thanks for your business, we appreciate it! Steve

M.Bonear in Toronto
M.Bonear in Toronto
1 review Toronto, ON
10/10

windows and door replacement.

For anyone considering new windows in their home, fortress windows & doors is highly recommended. They replaced the windows and doors in my house five years ago, and the product still operates the way it did the day they installed it. Professional & clean nothing but reliable service from these guys.

Approximate cost of services:
$10,000.00
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Company Response

Hello Mr Bonear and thank you for your feedback. It's reassuring for people to know that the windows we're installing will stand the test of time. Quality products is one of the very important details that are at the top of our priority list along with professional installation. Thanks again for your business as well as your review! Steve

Private User
Private User
Private User reviews Toronto, ON
10/10

Replaced existing windows

Hi Guys, It is my great pleasure to write this comment about your company, replacing my existing windows three days ago. Now inside the house is more brighter and windows are elegant. Your highly skilled technicians have done absolutely a fantastic and quality work with an affordable price. Though it took a little delay, we are completely satisfied and happy with the work. Keep up your good work !!.
Renny & Yamuna - Ellie Drive, Scarborough.

Approximate cost of services:
$750.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Renny & Yamuna...thank you for your kind words and sorry for the delay. We appreciate your business and look forward to working with you on the other projects that you have planned. Steve

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fortress Windows & Doors

Fortress Windows and Doors sell and install CSA Certified WindowsEnergyStar, High Efficiency Windows
We offer our clients Quality, Integrity and Value. We believe that service after the job is completed is just as important as getting paid on the original installation.
I have had the same cell phone number since 1985 so anybody who has conducted business with us knows our number and we ALWAYS respond to our clients.

We run TO the problem, not away FROM the problem! (if there is one)

We make sure EVERY client is satisfied and that our written contract is fulfilled to the "T". We will never "upcharge" our clients and our word is our bond! (remember those days?)
When we're done your project, we want to see the smile of our clients knowing that they chose the right company to do their renovation!
34 years installing windows and doors. Home inspector and have many real estate agents as clients who also refer business to Fortress Windows & Doors.

Our Warranty is the absolute BEST in the industry!

CATEGORIES
Windows & Doors Installation & Service, Gutters & Eavestroughs, and Siding
PRODUCTS
Windows, Doors,Sliding Patio Doors, Siding, Garage doors, Eavestrough, fascia, soffit. California Shutters Storm Doors Egress windows for escape from basements in case of emergency
SERVICES
Brick to brick, stud to stud and retrofit window installations - beautiful workmanship. Doors. Concrete and brick cutouts to enlarge or make new openings as well as digging and installing window wells. On site continuous, high strength eavestroughing. Foam insulation and siding for beauty and energy efficiency.
BRANDS
CSA Certified WIndows, EnergyStar High Efficiency
STYLES
All styles of vinyl windows, Sliding Patio Doors and extensive selection of Steel Insulated and Fibreglass doors.
SPECIALITIES
Our specialty is making our clients glad they choose Fortress Windows & Doors to do their project - no matter how big or small.
WEBSITE
http://www.fortresswindowsinc.com
YEAR ESTABLISHED
34
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
LICENSES
Business License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
True Lifetime Warranty on windows and workmanship for as long as you own and live at your address.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.