Total Home Windows And Doors

From start to finish we have been very impressed with the work that has been done

We just replaced our windows, from being to end it was an easy and very smooth experience. Vitaliy delivered exactly what he promised and his crew did a wonderful job. Big thanks to total home windows and doors. I will be highly recommending your company to all.

Just had my windows in the front of my home replaced, I couldnt be happier, the installer Dimitri and his crew did wonderful job, my consultant Vitaly delivered as promised on time and perfect craftsmanship. Thank you TH job well done!!! Highly recommended!!!

My experience with this didn't go as I hoped. The final product still looks unprofessionally done and not to my taste. The crew also left quite a mess afterwards, including, extremely dusty floors, caulking on two windows, stickers were left on windows and I picked up cig butts off the driveway.
The photos below depict the results after the initial installation day
-Damages done during installation
-White showing on the exterior sashes and screens and white plastic pull tabs on screens
-caulking issues, messy in some areas around windows, uneven and messy around the front door and step below, weeping caps covered with caulking
-White showing on exterior joints/seems and blemishes on windows
-Misaligned handle/lock on front door, interior and exterior
-One slider sticks, doesn't move freely as others do
-Wider window capping than requested..Interior and exterior
-Locks on sliders lock in different directions, I thought that was odd

The company replaced the sashes and screens with new ones that were painted black out, they had the caulking removed from the weeping caps and repaired on that section of windows, the put touch up paint on the white joints/seems and blemishes, they had the alignment issues on the front door lock/handle issues addressed, they attempted to fix the slider issue but it still exists. I was told to wait for time to pass and with use, the issue would resolve itself
The caulking issues on window caps and front door were not resolved, Vitaly (service manager) attempted to remove the caulking on one side of the front door and the paint came off with it ( I had my house painted in April) He said he couldn't repair any remaining caulking issues because the same thing would happen but he did ask me if I wanted him to do it. I said no, I didn't feel good about looking at the turquoise blue colour that I just had covered with paint showing around the windows and door. Evidently, it's my responsibility to hire someone to repair the remaining caulking issues and touch up the paint.
I requested a thinner cap on the interior and exterior windows, the contract states to use what's already there if possible but the actual size of width was not documented unfortunately and this was used against me when I disputed the issue with both Vitaly when he came (twice) and Diana (office manager)
I was told that step casing (interior windows) doesn't come in 3" and so they used the size available. I didn't know that, nor did I choose step casing. Albina wrote it on the contract. I also disputed the exterior capping size, the width of capping used (3 1/2 inches) plus thick caulking is not the look I had in mind. When Demetri put the first cap on one of the sliders, I asked him not to use that width of capping. He said it was a necessity because he was covering older pieces of window frame and dismissed my request. The installers put 3 1/2 inch capping on every single window...INSIDE AND OUT. My preference noted on the contract was completely dismissed and after the fact, I was told by the service manager that I should have explained my future exterior Reno plans to the installer to avoid getting a wider cap on my windows
I will gladly give credit where it is due, but my overall experience was very stressful and the final product is not what I hoped for

We had our windows and doors installed by Total home Windows and Doors recently. The team did a great job, they were knowledgeable, professional and friendly. I have recommended Total home to a few of my neighbours and friends.

I recently had the pleasure of working with Total Home Windows and Doors, and I couldn't be more impressed with the entire experience!
From the initial consultation to the final installation, the team at Total Home exceeded my expectations in every way. Our sales representative, Eugene, was fantastic! He took the time to explain everything about the windows, answered all my questions, and made sure I felt confident in my decision. His knowledge and professionalism were truly exceptional.
The installation team(Val and guys) was also fantastic! They did an outstanding job installing the windows, and I was amazed at how clean and undisturbed my home was left after the job was completed. No damage, no mess it was like they never even been there!
The new windows look amazing, and I'm so happy with the way they've transformed my home. The quality and craftsmanship are top-notch, and I can already feel the difference in energy efficiency and comfort.
I would highly recommend Total Home Windows and Doors to anyone in need of new windows or doors. Their team is knowledgeable, professional, and dedicated to providing an exceptional customer experience. Thank you, Total Home, for a job well done!
Rating Breakdown:
Sales and Consultation: 5/5
Installation: 5/5
Product Quality: 5/5
Overall Experience: 5/5
Recommendation: Don't hesitate to choose Total Home Windows and Doors for your home improvement needs. You won't regret it!

We had our windows and doors done by Total Home Windows and Doors.

I met with 3 companies for quotes
Vitaly was extremely organized, professional, knowledgeable and offered top quality products at significantly less cost than the other companies I met with.

His crew were very professional, attentive to details, put down tarps and cleaned up after themselves and went above and beyond to do quality work they worked efficiently and in one day the work was complete.

The windows are excellent quality and look great.

I am extremely happy with the quality work, products, AND the money I saved!

Wanted to say Thank you to Vitaly and his team!!!

I suggest everyone call Vitaly @ Total Home Windows and Doors!!!

After buying the house the windows needed to be replaced. After a couple of searches Eugene from Total Home came about and we found him an honest, knowledgeable and trustworthy who we discussed our options with him and got a reasonable offer so we signed a contract which tweaked a couple of times afterwards.
Total Home deployed a very professional, polite and friendly crew who installed the windows within two consecutive days nicely without leaving any mess
At the end I want to offer my special thanks to Valery and his crew for doing such a nice job and to Eugene for helping us to get a good deal and service

Total Home Windows and Doors are amazing! The great experience start with the Vitaly who came to our home, saw the door to be replaced and offered us a replacement at a very reasonable cost. Then there was the professionalism of the rest of his crew who kept us up-to-date on exactly when the measurements would be taken and the installation date. When the install date came, we were not disappointed. Boris, the amazing and meticulous door installer was a true craftsman and perfectionist. He methodically went about his business and never rushed. He spent five hours installing ouw new door and side-light and the end-result is truly wonderful.

Bottom-line: I would highly recommend Total Home Windows and Doors.

We just had all of our new windows installed + patio door + custom window for our whole house. The sales process was smooth. Vitaly was very patient and took the time to answer all of our questions and also provide recommendations. The installation crew was efficient and cleaned up after themselves before they left which was much appreciated. The whole process could not have gone any smoother and the pricing was very competitive. Overall a great experience and will be happy to refer Total Home & Windows to any family, friends and colleagues. 10/10 Highly Recommend!