Beauty Saunas And Baths

Bathroom & Kitchen - Fixtures & Accessories
3429 12ST NE. Calgary AB T2E 6S6
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88%

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Reviews for Beauty Saunas And Baths

Average customer rating:
9.5 10 (46 reviews)

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Richard Juneau in Toronto
Richard Juneau in Toronto
1 review Ottawa, ON
10/10

Bathroom Reno

Purchased a bathroom vanity with 2 vessel sinks and taps from Beauty Saunas and Baths. The products were of superior quality and at a reasonable price. One of the vessel sinks had a slight flaw and was replaced within a few days. We had shopped around extensively before purchasing from Beauty Saunas and we did receive a high quality product. The washroom renovation was successfully completed under budget and on time.

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Company Response

We are glad you are happy with our service and the products we sell. Our Clients satisfaction is very important to us.

Sue Rogers in Calgary
Sue Rogers in Calgary
1 review Quispamsis, NB
10/10

Bathroom Vanity

My husband and I purchased a full Bathroom Vanity product #BB60D from this company. We live in NB Canada and from online order to delivery it took two weeks. We are incredibly pleased with the quality and look and the customer service from Aaron was excellent. Only drawback was on the actual sight I had a hard time finding actual reviews from people. We were far away from the showroom and we were worried. The thing that sold us was price, customer service and BBB review. We are thrilled with this purchase!

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Company Response

Thank you Sue for putting your trust in us. We always try to exceed our clients expectations with products we provide and service given.

D. F.
D. F.
2 reviews Calgary, AB
10/10

DA 325 Shower Whirlpool Tub combination

My wife and I worked with Dave Wagner and Marlon Meginbir to purchase an Eago all in one steam shower and jetted tub spa. They were very helpful in getting us the information we needed to research the product and also met with us at their local show room in Calgary so we could put our hands on the showers and get an idea of their quality. We did our research and decided to purchase the unit. The shower arrived 2 weeks after the expected delivery date, delayed but worth the wait! We hired the plumber that Dave recommended to us who has done installs for other clients of theirs. We were happy with his services. It was installed properly and quickly! His fee was $1,200 for install. We also had to hire an electrician to run the power lines and install the GFCI breakers in the panel box. That was an additional $2,000. The spa is a beauty! It is great quality and is a pleasure to use. Lots of nice features. The spa was an excellent asset to our bathroom renovation. It is a nice, compact all-in-one solution for pampering us!

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Company Response

Thank you for your Review Deven, We are glad you are happy with your purchase and experience in dealing with us. We aim to provide the best experience as possible with providing the best product information and technical support. Please feel free to contact us if you need any other assistance with your project. Thank you for your business it is very much appreciated.

Milton M Cameron in North Vancouver
Milton M Cameron in North Vancouver
1 review West Vancouver, BC
10/10

Bathroom Shower Upgrade

I installed a marvelous Ariel Steam Shower from Beauty Saunas & Bath in November 2015. I love it. Everything I expected and more. It is beautifully made . Was easily installed by myself and a couple of friends. Very please by the friendly and knowledgeable assistance of Aaron Gruenke. All in all a very pleasant experience. Thank you

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Company Response

Glad to hear you are enjoying your shower. Please feel free to call on us in future if you need any assistance.

Paul from Hot Electric
Paul from Hot Electric
2 reviews Surrey, BC
10/10

Replacement Power Box for Infrared Sauna

Purchased a replacement power box for a sauna through their online site. Very easy to deal with and perfect replacement part needed to fix a clients infrared sauna. Good quality product and was a simple plug a play with the removal of the original unit. Would definitely purchase from again!

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Greg Watt in Tichborne
Greg Watt in Tichborne
1 review Mallorytown, ON
10/10

Great product, Great service

We had research steam showers on line and in our local area, we were looking for a steam shower that would fit into the pocket where our old shower was and would not require a separate are for a steam generator. I came across beauty saunas and bath on the Internet and. Contacted Aaron at the number provided. He was very informative and provided me with all the information I needed. After some more research I ordered a two person steam shower. It arrived in about 5 days ( we live about 2500 km from Calgary, where it was coming from) the shower was very well packed and everything was in great shape. We had the shower installed by contractors who were doing our entire bathroom. They were very impressed by the quality of the shower and how well it went together. I did have to call Aaron a couple of times for instructions as the instructions you get could be a bit better. He was very good at getting back to me and was very well versed in the product. The contractors commented that if I had built the same shower it would have been much more expensive. I had one small issue with one of the floor panels and how it fit. I spoke to Aaron and within 5 days had a new panel at my house. We have had the shower for about a mouth now and have had now problems. My boys say it's the best thing we have ever bought. I would recommend this product and this company to any of my friends.

1 of 1 people found this review helpful.
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Company Response

Thank you Greg for your honest Review. We are glad you are happy with your product you ordered. Please feel free to call on us at anytime if you need any other assistance. We value good clients like yourself. Than you for giving us the opportunity to win your trust and confidence. Thank you for your your business it is very much appreciated.

 in Saint Albert
in Saint Albert
1 review Saint Albert, AB
10/10

Sauna

Our control board went in our Infrared Sauna. Contacted Beauty Saunas and Baths and they were helpful in telling us what the problem was. We ordered the part and it came very quickly. Was impressed with the customer service

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Private User
Private User
Private User reviews Wabamun, AB
10/10

home sauna power box

I contacted "Aaron by email and he instantly replied back , within moments he knew what part I needed to repair my home sauna. Unfortunately the part that I needed was out of stock and Aaron emailed me once his company had stock and even honoured the quote that he gave me! That is awesome, and it was shipped and received within a week. Thanks so much , what a great company!

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davejohn in Sylvan Lake
davejohn in Sylvan Lake
1 review Rocky Mountain House, AB
10/10

Steam Shower

This 2-person steam shower has been a fantastic addition to our bathroom.

The controls for water flow, temperature and diversion are very easy to use. Being able to quickly change the diversion from overhead to shower head to body shower (there are 2 of these) is very convenient.

The multi-coloured lights and radio are both features that I had thought were unnecessary, however once you have them they are both very cool and great for atmosphere.

The steam function begins working in a couple of minutes and heats the enclosure to 40 C in about 5 minutes. Both the timer and temperature controls work well.

Overall, we are very pleased and highly recommend this product.

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Company Response

We are always glad to hear when customers are enjoying our products. Please feel free to call on us if you ever need assistance with your product. We are here to look after you not just for the original purchase but to look after you for the life of your product.
Thanks Again for your business and your Review.

Private User
Private User
Private User reviews Calgary, AB
0/10

Steam Shower

Had great service when purchasing the steam shower. They are fantastic salesmen. Had a professional build and install the unit with much difficulty. They openly acknowledge that the instructions they provide are poor (why not do something to correct that!) We've had nothing but problems with the unit since it was installed. We now have to remove the drywall on our kitchen ceiling due to the unit's poor construction which caused it to flood into our kitchen. The brand new unit which has only been installed since September (less then 2 months) is a HUGE disappointment in many ways (too many to list in the space provided). The end result is that it will most likely have to be removed. We've contacted the store several times and they are washing their hands of us and telling us it was installed improperly...but if they don't offer installation and they admit the instructions they provide are poor then it's buyer beware and we have been had. Please, do yourself a favour and have a custom shower built. Don't go this route and try to save money with Beauty Saunas & Baths. They seem like great people to deal with but when something goes wrong they have an argument and excuse for every thing.

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Company Response

I am sorry you feel you had a bad experience with our product. But I think I should clarify a few things as your review is quite misleading and half truths. As your review is unfair and used as a tool to get something for nothing.

I don’t know why you feel you need to hide your identity in leaving your review, if you really wanted assistance the best format is to clearly identify yourself. Also on your review you say your location is Calgary when you are really located in Cold Lake, AB.

Now to clarify some things in your comments, you say we acknowledge that the instructions are poor. This is not a correct statement… we said that “ sometimes even with the instructions some people still have some questions and that is why we also provide videos showing how to assemble the unit and that we also provide free technical support if you have any questions to help assist you along the way with any problems you may encounter” .

We never ignore ANY requests for assistance or leave any customer without assistance.

About the problems you say you are having with the unit, we discussed these issues with you and your contractor and told you several times what you need to do to assemble & install the shower correctly. We have documented in several emails that from the very beginning before the shower was installed, that we sent both you and your contractor clear instructions how to plumb the shower properly but based on your feedback, your contractor did not follow our recommended instructions and took shortcuts with his install and assembly of unit which are clearly seen in pictures that you sent to us and you refuse to correct those issues, you just insist this is a defect in design of the product and demanding us to pay for removal of your shower and renovations to your home.

How can we as a company be held responsible for problems with a product when you do not follow installation instructions and fail to install the product as instructed in the manual and direct verbal instructions. We have not wiped our hands of your situation we have given you clear instruction as to what must be done. It is up to you or your contractor to follow those instructions.

You complain that we don’t offer installation of the product ourselves and that is why you have encountered these problems. I think our many other 10 out of 10 reviews here on Homestars speak for themselves that there is nothing wrong with our products or our service. These showers can be installed by any layman with ease. Our showers look fancy and complicated but are actually easier to install than a regular shower, But they must be assembled and installed as instructed to perform properly.

Should you need further assistance you can contact us for support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Beauty Saunas And Baths

We Specialize in High Quality Modern Bathroom Products. We are the Canadian Distributor for EAGO Steam showers, Whirlpool bathtubs, Toilets, Sinks , Toilets, Vanities and Far Infrared Saunas. We supply bathroom products in Calgary Alberta and to all parts of Canada.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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