Stittsville Windows & Doors

Windows & Doors Installation & Service
5906 Hazeldean Road Ottawa ON K2S 1B9
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75%

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Reviews by rating (past 12 months)

Reviews for Stittsville Windows & Doors

Average customer rating:
9.5 10 (37 reviews)

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Private User
Private User
Private User reviews Toronto, ON
1/10

Great instalation, Terrible Service

Office was completely disorganized - lost my initial quote, lost my order and was over a month installing the door. I would never use this company again - not worth the stress and hassle. That said -- the door itself is gorgeous and is exactly what I ordered.

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Company Response

Hello, thank you for your feedback and we apologize if we have not met your expectations completely! As you are unidentified, if you wish, please do not hesitate to contact us to speak about our customer service so we may have an opportunity to rectify any issues.

Private User
Private User
Private User reviews Ottawa, ON
8/10

Patio Door Install

Recently got my patio door replaced with a new one and couldn't be more happier with the result of it. Had the sales rep come out and give us a quote and his contact information if we proceed to go with them. He was very knowledgeable and answered all our questions. 2 months later they installed the door, the team was very professional, clean, and quick at there work. The install when very quickly and the finished product was finished very nicely.

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Company Response

Thank you for your review! We are delighted that you were happy with our services and the finished product! We strive for exceptional customer service. Please don't hesitate to contact us if we can be of service in the future. From all the team at Stittsville Windows and Doors.

Pat in Toronto
Pat in Toronto
0 reviews Carleton Place, ON
10/10

All window and doors in the home replaced

Our windows were 25 years old and showing signs of breaking down. After some research we stopped in at Stittsville Windows and Doors. The appointment at our home to review and give us an estimate was exactly that. No pressure tactics were used, the representative left us the estimate and we were to call him if we decided to proceed. Three and a half months later the windows and doors were installed by a company employed by Stittsville Window and Doors. It took them only 5-6 hours to do the whole house, they were professional, friendly, cleaned up after themselves, and fixed a couple of minor trouble spots to ensure that everything looked finished.
I would gladly recommend Stittsville Window and Doors and have done so already to a couple of neighbours. Couldn't be more pleased.
Pat Hamilton

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Company Response

Dear Pat, we are so very pleased that you were happy with our services and product! We pride ourselves with exceptional customer service, quality products and you can be confident that your windows will perform very well for a long time. Please feel free to get in touch if we can be of service in the future. From all the team at Stittsville Windows and Doors.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Remove and install new windows.

Tim and Tom and crew did a fast and efficient job. They arrived on time and clean up was excellent. Explained how new windows opened and closed and product guarantee .

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Company Response

Thank you for taking the time to leave us a review, and we are delighted to hear that everything went well with your window installation. I shall ensure your kind comments are passed along to the installers.

Private User
Private User
Private User reviews , ON
10/10

Windows

Everything about this company is top notch. The windows and patio door look fabulous. I got a geat price. I am so happy to have found them. I would recommend them to others for sure!

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Company Response

Thank you so much for your glowing review. We work hard to provide the best customer service we can and nothing pleases us more than happy customers.

Domenica in Ottawa
Domenica in Ottawa
1 review Ottawa, ON
10/10

New windows and door for our home.

We had six well known companies come to give us an estimate to redo the windows and doors in our home and decided to go with Stittsville Windows and Doors because they actually showed us their product and were able to explain the quality and features of their windows. This an amazing company! From start to finish this was an extremely satisfying and stress free experience. From the sales people to the installers, they are a team of incredibly knowledgeable, reassuring, well trained and respectful professionals. And my house looks great! A special thank you to Reed and to Steve and his crew.

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Company Response

Hello Domenica, thank you for posting a review. We pride ourselves on excellent customer service and are so happy that you were pleased with your experience with us and the products that we provide!

Michael from Ottawa
Michael from Ottawa
2 reviews Ottawa, ON
10/10

Window

The installers were excellent, friendly and informative. Installation went very quickly, with minimal interruption. They cleaned the work area fully.

The window looks great and are very pleased with the result.

Thanks to everyone for a job well done.

Mike Glynn

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Company Response

Hi Mike, thank you for posting a review. We take great pride in our customer care and are delighted that you are happy with the result!

bryn from Ottawa
bryn from Ottawa
3 reviews Ottawa, ON
10/10

Windows and Door replacement

Stittsville Windows and Doors went above and beyond our expectations. Their service was excellent and we could not fault the quality of their workmanship. The guys were true craftsman that take pride in their work. We would recommend them in in a heartbeat. A big thank you to all involved.

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Company Response

Thank you for taking the time to post a review. Excellent to hear that you have been so pleased with the process! We pride ourselves as a team to give our customers the best experience possible with quality workmanship. Thank you for inviting us to be a part of your project.

Private User
Private User
Private User reviews Ottawa, ON
10/10

New window installation

I'm extremely impressed with Stittsville Windows and Doors. They exceeded my expectations. They didn't have a hard sales approach. They matter of factly stated that their product is superior to other competitors and followed up by demonstrating how they are better. They worked long and hard to get the job done. I would highly recommend them!

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Company Response

Thank you for posting a review, we are delighted that you had an excellent experience with Stittsville Windows and Doors! We pride ourselves in knowing the products on the market and do our ultimate best to please our customers. We will be sure to pass on your review to our installers as well.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Replacement windows and patio door

Had all windows and patio door replaced by Stittsville Windows & Doors. The representative, Jason, was most helpful and knowledgeable , from the measuring and choosing the type of product to setting a time frame that worked for us. The installation was done at the agreed time and the installers, Steve, Bill and Tim did a great job. Overall a positive experience

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Company Response

Thank you so much for taking the time to post a review, it is very much appreciated. We are delighted to hear that your experience with us was so positive.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Stittsville Windows & Doors

We're a full service Window & Door sales, service and installation company. We offer high end products with reasonable pricing attached to them. We are privileged to be registered and approved by Natural Resources Canada's Energy Star Program. Our registration number is # EN8412-S76. We have 30 years of residential as well as commercial installation experience under our belt with tens of thousands of successful installations.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
High Efficiency Windows, Vinyl Windows, Aluminum Windows, Hybrid Windows, Wood Windows, Basement Windows, Egress Windows, Door Handles, Door Hardware, Entrance Door Systems, Front Doors, Fire Doors, Exterior Doors, Steel Doors, Patio Doors, French Doors, Laminate Windows, Double Entry Doors, Vented Sidelights, Security Windows, Burglarproof Windows, Pet Doors, Double Glazing, Triple Glazing, Quadruple Glazing, LoE Glass, Extruded Aluminum, Doorlites,
SERVICES
Full service Window and Door Sales and Installation
BRANDS
Armor, Strassburger, Weatherseal, Portatec, Dorplex, Cardinal Glass, VA Glass Design, Novatech, Emtek Assay Abloy, Sunview Patio Doors, Astoria, Gentek, Entryguard, Replico, Verre Select, Trimlite, Masonite, Plexidoor Pet Doors
STYLES
Casement, Double Slider, Single Hung, Double Hung, Picture Window, Simulated Casement, Awning, End Vent, Patio Doors, Entrance Doors, Exterior Doors, Pet Doors
SPECIALITIES
Windows & Doors, Wall Cutting,
WEBSITE
http://www.stittsvillewd.ca
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
VISA, MC, CHEQUE, CASH
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Customer for Life
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.