The Original Extreme Clean Team

House & Apartment Cleaning
Toronto ON M3J2P1
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HomeStars  >  House Cleaning Exteriors in Toronto  >  The Original Extreme Clean Team  >  House Cleaning before moving into a new home
Cindy Krain from Toronto
Cindy Krain from Toronto
2 reviews Toronto, ON

First Review

0/10

House Cleaning before moving into a new home

Do not use this company. We hired them to clean our newly purchased home on the recommendation of our real estate agent and home staging company. The new home was completely empty when the Extreme Clean Team owner, David, came in to clean for approximately 8hrs. From what we could tell, he and a partner cleaned the floors and windows and wiped down the kitchen cupboards for close to a thousand dollars. We were promised an "extreme clean" experience where the home would be meticulously cleaned from top to bottom and would be left as if it were new. When we moved in after Extreme Clean cleaned our home, there was still toothpaste on the backsplashes of the bathrooms, nail clippings in bathroom drawer,s and grime in the kitchen and laundry room sinks. The kitchen oven was not cleaned (and had a substantial build-up of food grime and crumbs inside), the refrigerator was dirty and was not pulled out to be swept out from behind, ceiling fans and vents were blocked by dust, and tile grout was still stained black and moldy in showers and on the kitchen floor. When we confronted David with our dissatisfaction, he assured us he would return for another 4 hrs to clean what was missed only to cancel on us on the day he said he would return. A few days later when he rescheduled, he showed up 2 hrs late and ended up staying for only an hour and a half. David had many excuses for the many deficiencies of the job he did - the fumes from the cleaning agents he used aggravated his asthma (not sure why he runs a cleaning business then...), he had car troubles when he was late, the partner he used on his first visit was not one of his best cleaners, etc., etc.... My husband and I were left feeling completely duped. With all of our moving costs, that $700 would have been much better spent on something else.

Approximate cost of services:
$700.00
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