My fridge continuously showed an error on the screen. We called the company, LG and ended up staying on the phone with them for over an hour. When we finally did get a response, they told us to use the same solution over and over because this was a reoccurring problem.
We decided to call Rick, and only describing our situation, he already knew what the problem was. He came over as soon as possible and put in his all to fix our situation. He was very kind, explained the problem and told us how to prevent it. Not only did he help us, he taught us. He also did this at a very cost effective price. Thanks a lot Rick!