I renovated my entire house from the flooring, hardwood and carpet, to the kitchen, all the bathrooms, light fixtures doors and door knobs, furniture, lamps artwork and knick-knacks, even down to my pots and pans dishes and utensils. I couldn't believe my savings! The best part was the service that I received. My questions were answered promptly, and any obstacles I ran into, the staff at DirectBuy Ottawa especially Tanya, were there to help with solutions. I have been a member of DirectBuy since 2005 and use my membership every year. I am always happy and eager to recommend DirectBuy two friends, family and clients.