Clean4Me

House & Apartment Cleaning
110 Riviera Drive Markham ON 905
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83%

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Reviews for Clean4Me

Average customer rating:
8.6 10 (16 reviews)

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Katy in Richmond Hill
Katy in Richmond Hill
2 reviews Richmond Hill, ON
10/10

Fantastic service - thank you!

My cleaning lady left with no notice to start another career - Chris and my awesome cleaning team saved me! Fast, thorough, reasonably priced for top quality service. Ok - my tissues were folded like fans when I came home to my spotless house - I thought I was on vacation for a moment... My team is unfailing polite and friendly, and I always have a few instructions for them (please do this, please do not do that etc) which they remember and follow through on (I think they remember my instructions better than I do)! Clean4Me - thank you for the effort the company has put into my home - it's been a delightful experience.

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Francesco
Francesco
1 review Markham, ON
10/10

House Cleaning

My house is clean thanks to Clean4Me. We've had them clean the every room in the house and they are fast, effective, efficient, and professional. They are clear in their communication of what they will do and they do what they say they'll do. Communication prior to each visit is excellent because it's timely, concise, and they've been capable of accommodating minor changes.

Working 10-12 hour days just prior to the holidays, my wife and I were stuck in a bind when our regular cleaner had to cancel services for a couple months due to a personal emergency. I called Clean4Me and was happily surprised to speak directly with a staff member who relieved my stress by accepting to clean our home on short notice with the explicit knowledge that we were only seeking a temporary contract.

While Clean4Me documented a quote and contract for us, I did some quick research and was happy to see the company and staff are bonded, insured, members in good standing with the Markham Board of Trade and have an A+ rating with BBB. No one wants to make a bad decision when they're under a time crunch. Honestly, I wasn't expecting to find a company with available resources right before Christmas and through the new year. Clean4Me juggled their cleaning teams to schedule us in and we did it with ease and peace of mind knowing that it is a reputable company.

In addition to doing their job and doing it well, Clean4Me's staff have excellent communication skills and great emotional intelligence. They have been accommodating of our homebound child, both of our active dogs, our overly curious cat, and my home office presence. They've done so with professionalism and respect for our privacy.

We have already recommended Clean4Me to our friends and will do so gladly again.

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Chris
Chris
1 review Richmond Hill, ON
10/10

House cleaning

I have been a customer of Clean4me since they first started . Amanda and Chris are fantastic to deal with. They have best teams of cleaners and my home always looks like a showroom after they have cleaned . I highly recommend them .

1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to share your years of experience with Clean4Me. After more than a decade in business, we appreciate how important it is to keep repeat clients like yourself happy and coming back. Our teams work hard to deliver service with a professional personal touch and it is a pleasure serving you and helping to take care of your home.

woodsidejoneses in TORONTO
woodsidejoneses in TORONTO
1 review Toronto, ON
10/10

Office cleaning

Spotless.
Fast, efficient, thorough.

Because of the environment in which we operate, our business office requires a deep cleaning once per year (in addition to regular cleaning we do ourselves). This top to bottom "ground-zero fresh start" cleaning is an absolute must for our comfort and safety. The Clean4Me team did not disappoint.

It's like a different world in there after the cleaning is done. Thank you Clean4Me!

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Company Response

Thank you for the feedback and thoughtful review. It's been our pleasure serving you over the years and we look forward to many more. :-)

Anna in Scarborough
Anna in Scarborough
2 reviews Toronto, ON
0/10

TERRIBLE Maid Cleaning Service

DO NOT USE THIS COMPANY! Wanted a company that did spring cleaning that included full service, maid, carpets and window services and thought Clean4me’s website showed a lot of promise as it advertised that “Clean4me’s trusted One Call Cleans It All™ convenience gives you a full cleaning service”. TERRIBLE AND DOES NOT FOLLOW THROUGH ON THEIR CLAIMS such as “deliver quality Home Cleaning Services”, that “you can trust our maid service to clean your home”, and they “absolutely guarantee you’ll be happy with the results”. FALSE when it comes to their maid service!

Hired them for the very first time to do a spring cleaning. Their maid service was a shoddy and the company’s claims of “absolute guarantees” are insincere!
I came home to find superficial cleaning. The bathrooms were wiped down but nothing was really moved because there was still some dirt that should have been cleaned if they bothered to lift items like the trash can, etc; they didn’t even bother cleaning the stove as it was not even touched. Needless to say, the floor did not feel clean after supposedly doing a “thorough” cleaning. They didn’t even bother to hide their terrible dusting because when I lifted underneath coasters, etc. you can see the dust. This is not what a “spring cleaning” at a charge of $150 should look like!
When I contacted the office to complain, I was told they would be able to come for a “touch up”. I complained that I should receive more than a touch up as I hired them to do “spring cleaning” not superficial cleaning. Either return and clean properly or don’t charge me. Instead, I received an email from the owner stating they would not be coming over and gave me lame excuses why they would not clean as promised and still charged me $150.
First, the cleaners were supposed to arrive at 9 am so that I could personally walk them through my home as discussed with the Clean4me assistant prior to hiring Clean4me, but I had to leave for work when they did not come. I was also advised me in his email that “the team was there for nearly 2 hours [saying] (they called when they arrived and when they departed).” How about only one and a half hour NOT NEARLY 2 hours?! In fact, they arrived at 9:30 and stayed only until 11 as I had my adult son present and knew when they arrived and left.
Worse, the owner tried to shame me by stating that my “son was watching [an inappropriate] show out in the open on the flat screen TV while the cleaning ladies were cleaning”, and gave this as the reason why they would not be returning to clean my place and tried to insinuate and infer “this to be a sensitive matter between you and your family.” First of all, my son, while working on his laptop, was watching a tv show and last time I checked, it was not considered nor categorized as inappropriate. In fact, the same can be said of the cleaners themselves who reeked of cigarette smoke and even one of the cleaners’ cell phone rang and the ring tone had more offensive words.
Bottomline, Clean4me did not carry out what they were contracted to do, and rather than correct their unsatisfactory workmanship, tried to spin it back to being a problem with me as the client, AND still charge me the full cost, so as not to have to correct what they were hired to do.

0 of 2 people found this review helpful.
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Company Response

THE FACT IS YOUR ADULT SON WAS CAMPED OUT WITH EXPLICIT SEXUAL CONTENT PLAYING ON THE BIG TV IN THE OPEN FAMILY/LIVING ROOM WHILE THE CLEANING LADIES WERE WORKING.

I’ve had to give this serious deliberation and I simply cannot let this inappropriate, inaccurate and mean-spirited review stand.

IN THE TEAM LEADER’S WORDS, “THERE WAS SEX AND A LOT OF SCREAMING.”

AS AN EMPLOYER I HAVE A RESPONSIBILITY TO PROTECT CLEAN4ME STAFF CONSISTENT WITH OUR SAFE AND HEALTHY WORK ENVIRONMENT STATEMENT.

It was loud, uncomfortable and impossible to avoid. You have chosen to bring this into a public forum and left me little choice but to respond. The cleaning ladies could hear full sex scene volumes all the way back in the washroom.

I diplomatically notified you in case you wanted to address it as a family matter - that is your personal business. As an employer and General Manager, I pointed that I could not send the cleaning ladies back because it is our responsibility to provide a work environment free from harassment or conditions which can be deemed uncomfortable, unsafe or inappropriate.

YOUR RESPONSE TO ME (FROM YOUR COMMUNICATION) WAS AS FOLLOWS:

“First of all, my son was not watching porn, he was watching Netflix and the TV show was Sense8 - last time I checked, this TV show was not considered pornographic and although, it may have had sex scenes in it, they were and are not considered inappropriate nor pornographic in nature, and it was a TV show. I do not consider this a sensitive matter as you suggest or that I would be embarrassed by a TV show, because I know my child and your cleaners are just making silly and lame excuses for their terrible work.”

AS YOU STATED, THE PROGRAM IN QUESTION WAS SENSE 8. Thank you for clarifying.

I’m sorry if this comes as a revelation to you but not all Netflix viewing is, “just a TV show.” You say you checked but I’m not sure you have, Ana.

SENSE8 is assessed WITH AN IMDb SEX & NUDITY RATING of “SEVERE”

PLUS… SENSE8 is rated MA (Mature / 17+) by www.CommonSensMedia.org CSM PARENT REVIEWS are equally straightforward. A few such online SENSE8 CSM reviews are included here for your reference…

CSM Adult Review: Firstly this show is full of sex and nudity including male full frontal, gay, lesbian, straight, you name it.

CSM Adult Review: There are various sex scenes (and yes they are between couples of varying orientations, but I personally don't think that should matter), lots of nudity of woman, a few scenes with male full frontal nudity, and one scene displaying an orgy.

CSM Adult Review: One of the early sex scenes where the character played by Freema Agyeman of Doctor Who has sex with a transgender character using a strap-on actually would have been fine and progressive if they'd known where to draw the line, but the scene became porn when they decided we just had to see the business end of the toy afterwards.

PLUS… An article REVIEW FROM INDIE WIRE says a boatload: ‘Sense8: A Christmas Special’ Review: A Loving Orgy For The Holidays’
http://www.indiewire.com/2016/12/sense8-christmas-special-review-season-2-netflix-lana-wachowski-1201762599/

PLUS… Hollywood Reporter is likewise hot on the SENSE8 show for it’s SEXUAL CONTENT: “It incorporates nudity and sex into its larger vision of blended, guiltless, joy-filled pansexuality.”
http://www.hollywoodreporter.com/review/sense8-review-1000283

It’s not my place to judge. Truly. Heck. I didn’t even know the show existed until you mentioned it.

Whether you understand this or not about SENSE8, it is your business. But when you have workers come into your home, they are entitled to the same Work Environment courtesy as any other workplace.

I think you would be hard pressed to make a case that a young man playing the explicit content of Sense8 at full blast while sitting out in the open on the main floor of YOUR office workplace would be acceptable.

As a woman, some might take the opinion one should know better than to put other women in such an awkward situation and then subject them to mean-spirited insults to try and extort free cleaning to hurt and degrade them.

I have included Clean4Me’s Professional Work Environment Statement for reference.

Professional Work Environment: Everyone should be able to work in a safe and healthy workplace. Clean4Me staff are entitled to a work environment free from harassment and conditions which could compromise their health or safety. Cleaners may suspend work if faced with conduct or conditions which they may deem unsafe.

Reported as it occurred, this incident represents a case of potential workplace harassment and as an employer under Bill 168 I have a responsibility to investigate and take measures to protect Clean4Me employees.

I’m sorry you chose to bring this into a public forum.

I hope this helps people understand that Clean4Me is committed to professionalism even in the face of threats and extortion. We are ladies and gentlemen serving ladies and gentlemen.

And I won’t allow our staff to be subjected to harassment or bullied in the workplace.

We wish you the very best and good luck, Ana.

Ann
Ann
1 review Whitchurch-Stouffville, ON
10/10

Bi-weekly Cleaning

I have the mother/daughter team of Tracy and Frances clean my home and they do an awesome job. When I walk in the door after work, my home smells beautiful and is left lovely and clean!

Thanks for a great job.

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Company Response

Thank you so much Ann for your kind words, rewarding the team's work. It is our pleasure to service your home.

bill in Toronto
bill in Toronto
1 review Toronto, ON
10/10

Our Best Toronto Cleaning Services - Clean4Me

After a long day of tiresome work, it's nice to be back home seeing my carpet. I didn't expect that it would turn as new as brand new. Thanks Clean4Me!

1 of 1 people found this review helpful.
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Company Response

We greatly appreciate the wonderful review, rewarding the team.

Shanon H.
Shanon H.
3 reviews Markham, ON
8/10

Monthly house cleaning

Clean4Me is very accommodating for my busy schedule. The best part of my month is when I come home to a spotless house after the cleaning team has been!

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Company Response

Thank you so much for taking the time to do this Homestars review to reward the team, we greatly appreciate it.

Cathy
Cathy
2 reviews Whitchurch Stouffville, ON
10/10

Weekly cleaning

My experience with Clean 4 Me has been excellent. From the first telephone call to the office, to meeting with Chris to discuss our cleaning needs, to the follow up and first cleaning - all were extremely friendly and professional. It was so nice to come home to a very clean home and so nice to feel secure in the knowledge that all their professionals are bonded and insured. I am highly recommending this service.

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Company Response

We greatly appreciate the wonderful review, rewarding the team.

Erica
Erica
1 review Toronto, ON
10/10

Office Cleaning

We use Clean4Me for occasional office cleaning. They are always friendly, thorough and efficient. Customer service is excellent as well. Would definitely recommend their services.

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Company Response

Thank you so much for taking the time to do this Homestars review to reward the team, we greatly appreciate it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Clean4Me

Clean4Me is an award winning cleaning company serving clients across Markham, Vaughan, Stouffville, Aurora/Newmarket and Toronto.

Having delivered over 100,000 cleanings, Clean4Me Clean4Me is proud to be voted Top Choice for 2013 and 2014 and recognized as Readers' Choice 2014 and 2015 for our commitment to detail cleaning excellence.

One Call Cleans It All™ convenience means you can look to one, trusted source for your home cleaning services including carpet cleaning, duct cleaning and window cleaning services as well as maid service for detail cleaning.

Your time is important so let us do it for you. Call Clean4Me and we'll get you clean!

CATEGORIES
House & Apartment Cleaning, Carpet & Rug Cleaning & Repairing, and Window & Gutter Cleaning
PRODUCTS
Cleaning products
SERVICES
Maid service Carpet Cleaning Service Duct Cleaning Service Eaves-trough Cleaning Service Window Cleaning Service
BRANDS
Clean4Me Residential Clean4Me Commercial
WEBSITE
http://www.clean4me.ca
YEAR ESTABLISHED
10
NUMBER OF EMPLOYEES
12
RETURN POLICY
Satisfaction Guarantee for Repeat Clients
PAYMENT METHOD
Credit Card
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
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