EcoTech Windows

Windows & Doors Installation & Service
fraserville
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

58%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for EcoTech Windows

Average customer rating:
9.2 10 (381 reviews)

Sort by

marco from Hamilton
marco from Hamilton
3 reviews Hamilton, ON
2/10

windows and doors

Issues with installation . 2 windows had no foam bottom had to strip casing and install myself foam.Called 3 separate times NO CUSTOMER SERVICE WHAT SO EVER.just promises.he was suppose to sent can of foam and weather strip never did.
Spoke to owner few times ,still nothing.casing installation VERY poorly.
Would not recommend.they are quick to call you back but don't excpect nothing.This is the reason I waited 6 month to write ,I had to job done October 2017.Wanted to see after 1 winter.
All together 30 windows and 2 doors.

Job done in Ancaster.

Was this review helpful?
Andre from Aurora
Andre from Aurora
2 reviews Aurora, ON
10/10

All house windows replaced

My house windows were 20 yo and drafty. EchoTech windows were not the cheapest but the best in my opinion. They offered lifetime warranty on labour/ installation , parts and hardware.
Forgot to mention that they look nice too!!!
The installation crew led by Andrei worked like Swiss clock. No mess, no fuss. Very satisfied.

Was this review helpful?
Company Response

Thank you Andre for a wonderful and honest review! We're happy to hear you enjoyed every aspect of the work we've done for you. Thank you once again!!

JLucas in Sarnia
JLucas in Sarnia
1 review Sarnia, ON
10/10

Window and Entry door install

From start to finish it was a great experience. The salesman(Alex) was very informative about the different product offered, features and special offers. Was pretty close on estimating time of production and installation as well.
Final measurement team was efficient and accurate as well.
Installers I cannot say anything bad about them they are professional, efficient and as much of a perfectionist as me. After install, which took a day and a half (front entry door, bow window and 6 other windows) they left to do another job in the area. Came back the next day and did another walk around to ensure the job is done perfectly before leaving town.
Great Job Ecotec!!

Was this review helpful?
Company Response

Thank you the Lucas residence for working with us it's been a pleasure throughout the whole process. First off allowing us in your already beautiful home to replace the windows and doors. We thank you for your business glad to hear from another happy customer!!

Jessica in Grimsby
Jessica in Grimsby
1 review Grimsby, ON
10/10

Window installation

The whole process with Ecotech was seamless and amazing. Minimal messs made when installing the windows and they are beautiful. The guys installing worked well together and were very efficient. I would definitely recommend them to anyone looking to get windows done.

Was this review helpful?
Company Response

Thank you Jessica for being such a valued customer to us. It's been a great smooth process with you and are happy you enjoyed everything!

Andy
Andy
4 reviews Ajax, ON
10/10

Window replacement

I recently had the complete house windows replaced, along with the patio door. The quote process was easy, and was significantly lower than another company using the same windows. This of course felt like a bit of a risk, but they did a good job in cold conditions, with very little mess. If there was any "could do better" it would be to clean the windows after installation, which I then had to do to check the glass. But that's a small thing compared to the good job they did overall.

Was this review helpful?
Company Response

Thank you Andy for you honest review! We really appreciate you giving us the opportunity to do the work in your home. Happy to hear every step of the way went smoothly.

Private User
Private User
1 review Toronto, ON
9/10

Quality product and work but scheduling is a struggle

Very happy and recommend their product and installation. However, the scheduling department tends to call you to tell you what date they will install vs what date works for you. So be patient in that regard if you use them.

Was this review helpful?
Company Response

Thank you for your honest review, we appreciate the feedback we're currently dealing with the influx of installation due to the new GreenOn program! We're glad to hear the installation was perfect.

Tanya in Toronto
Tanya in Toronto
1 review Cambridge, ON
10/10

Replaced doors

We were broke into This was the only company that included the storm door n locks n door knob but it took a long time to get installed n they were very late the day of installation

Was this review helpful?
Company Response

Thank you Tanya for working with us at Ecotech. Happy to hear we've been able to provide a product no one else could offer you!

Stephanie in Oakville
Stephanie in Oakville
1 review Oakville, ON
10/10

Basement Slider Window

I received great customer service. I needed the window before the Christmas shutdown and they guaranteed the window would be ready. It was actually ready early and I was able to install it without delay.

Was this review helpful?
Company Response

Thank you Stephanie for being such a valued customer to us. It's been a great smooth process with you and are happy you enjoyed everything!

kwman in Kitchener
kwman in Kitchener
1 review Kitchener, ON
6/10

Multiple steel doors, glass patio door and custom small window.

We were doing a number of energy related upgrades to our house last year, while working towards some rebates from Union Gas. We met with Serge and signed a deal for three steel entry doors, a glass patio door and a small window. The measurements revealed that the patio door would be more expensive than initially projected, but we agreed to this and the installation was done as scheduled. The installation was fairly painless. There was some small issues and the installers came back two weeks later to fix those up. It has now been over three months and everything has held up fine. Our major issue came in regards to that energy audit, we had a real hard time trying to get the Energy Star rating stickers from Ecotech for the doors that were installed. A runaround of over two months of Ecotech office staff ignoring emails, phone calls and phone messages, until finally a manager called us back and offered to just refund the rebate amount that those stickers were worth to us. We never did get the stickers but were overall satisfied to put the matter to rest. Again, everything went fairly well with the product and the install, but the following experience with the office staff was very poor. I imagine that chasing up a warranty or a complaint would be brutal.

Was this review helpful?
Company Response

Thank you for your honest review, we're glad to hear the installation was done perfect and were up to your standards. The door situation was unfortunate and hope it has been resolved to your expectations.

Rob in Newcastle
Rob in Newcastle
2 reviews Newcastle, ON
10/10

Patio doors and window replacement

The sales rep. Scott Spenser was great and a pleasure to do business with and the installers Igor and his crew were on time and did a great job installing the 4 new windows and a set of patio doors in just under 4 hours in -10 degree weather. They worked like a well oiled machine putting down drop cloths and corrugated cardboard to protect the floors.
When the job was completed they removed all the old materials and swept the floors leaving only a light moping to do.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Rob for being such a valued customer to us. It's been a great smooth process with you and we are happy you enjoyed the work we did. We are glad to hear every step of the way was comforting from dealing with Scott as well as the installation team!! Reviews like these strive us to make each and every customer feel the same way.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about EcoTech Windows

EcoTech Windows and Doors has been installing energy efficient windows and doors for Ontario homeowners since 2001. If you are ready to replace your home's windows and doors, you have found the right company. We offer a superior product manufactured and installed to perfection at a great price. We strive for 100% customer satisfaction ensuring our customers are happy with their order while having access to great customer service throughout the sales and installation process. Our product line is designed to withstand Canadian climates, leaving you secure, protected and warm through the harshest winter days but cool and relaxed during the summer heat. We offer a wide selection of vinyl window styles including casement windows, awning windows, single hung and double hung windows, single slider tilt and double slider tilt windows, bay and bow windows and more. In addition to our full line of energy efficient vinyl windows, we also offer a wide selection of beautiful exterior doors in various designs and colours. Make your home energy efficient and instantly improve your curb appeal with EcoTech Windows and Doors. Call 1-888-901-7276 for a free in-home estimate today!

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Energy Efficient Window Energy Efficient Door Casement Windows Awning Windows Single Hung Windows Double Hung Windows Single Slider Tilt and Double Slider Tilt Windows Bay and Bow Window Systems Patio Garden Doors Canadian Made Windows Canadian Made Doors EcoThermal Glass THERMALEDGE SEALED GLASS Patio Door Systems Entrance Doors Custom Wrought Iron Doors Fiberglass Doors EcoSmart Glass EcoSmart Foam Filled Frames
SERVICES
windows and doors installation entry door installation entry door replacement exterior door installation exterior door replacement patio door installation patio door replacement
BRANDS
Novatech Window City Canadex Trimlite Armiles ODL Verre Select
STYLES
Casement Awning Bay Bow Single Slider Double Slider Sliders Hung Double Hung Single Hung Picture Window Fixed basement window
SPECIALITIES
windows and doors manufacturing windows and doors replacement
WEBSITE
http://www.ecotechwindows.ca/
YEAR ESTABLISHED
2001
NUMBER OF EMPLOYEES
30
RETURN POLICY
Life time warranty
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash
MEMBERSHIPS
BBB, Energy Star Partner, S.A.W.D.A.C
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
3000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.