We replaced a window in our living room and a smaller window on the upper floor. We had quotations from several companies but decided to go with EcoTech, in no small part due to Mike Skakich, their sales rep, who was very pleasant to deal with. Mike answered all questions and worked with us towards a fair price.
We had the usual wait time between order and installation and were given a date when the install would take place. EcoTech did not arrive on the given date and they did not call us to advise that the delivery truck had an accident. It was an extremely bad weather day, so we understood the situation.
The second date they gave us, also happened to be a rainy day and again, the install team did not show up at the given time. Upon calling EcoTech and trying to find someone to talk to in the late afternoon, was told that there was a delay and that the team would be there eventually.
The installers Johnnie and Scot, arrived around 4pm and started the job of removing the old windows and installing the new ones. They were friendly and efficient. They worked through the rain and darkness and completed the installation and cleared all the debris.
The Windows look great and we are happy with the installation. Thank you Mike S, Johnnie, Scot and Sam.