Home & Leisure Premium Wholesale

Swimming Pools, Spas & Hot Tubs
17 Manitou Drive Kitchener ON N2C 1K9
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92%
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Reviews for Home & Leisure Premium Wholesale

Average customer rating:
9.2 10 (73 reviews)

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Judeszoo in Breslau
1 review Breslau, ON
10/10

Bought the swim spa/hot tub combo and couldn’t be happier with our investment! I’m exercising more in the pool side and feeling so much better throughout my day! Just came back from a holiday down south and love that we can still swim even in Ontario’s cold winter months! Makes it easier to come home from the beach lol

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Company Response

Love it! What an amazing addition to your home. Congratulations and thank you for your feedback.

Private User
1 review Kitchener, ON
8/10

We are very happy with the hot tub we chose to purchase. We have owned the tub for just over a year and we use it daily. We highly recommend their products.

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Company Response

Thanks for your review and so happy to hear that you use it everyday. We appreciate your business.

Private User
1 review Kitchener, ON
10/10

Well the time has finally come where my wife and I decided to pull the trigger on a new hot tub. After months of shopping around multiple brands, styles, costs and configurations we decided on a Twighlight series hot tub. We decided on the twilight series for the theripudic aspects that the jets provide and what was one of the biggest selling points? The customer service and knowledge from Kevin at Home and Leisure. Not once did he try to up sell us or get us into a model that didn't fit our lifestyle. Kevin was very knowledgable and really know his stuff and we appreciated his honesty and willingness to help us find the right model. Delivery will be in within the next couple weeks (based on our schedule not theirs) as the tub is already ready to be shipped from their end. I would recommend this company to anyone looking for a hot tub.

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Company Response

Thanks and congrats on selecting the award winning Twilight Spa - BEST BUY by Consumers Digest. We thank you for your review and patronage.

Happy Customer in Kitchener
2 reviews Kitchener, ON
9/10

Dear Premium Wholesale Home & Leisure,

We just purchased an H2x Swimming spa and were very impressed with your entire staff and their willingness to answer our questions. The arrival of the spa took a while, with numerous phone conversations between us and Cheryl. She was always helpful.

Once our spa arrived Kevin connected with us to arrange delivery as soon as possible. We would like to thank your installation crew and especially Scott. It was not easy getting the spa into our backyard because of its size. Moving the spa up our driveway and along the side of our house with a 6 inch clearance was the easy part of the delivery. The crew had to move the spa over our pebbled yard to its final resting place. With Scott’s ingenuity, leadership and muscle power the team worked without complaint and made sure the spa was in place and we were happy with the location They were very pleasant and professional throughout the whole delivery

Cheryl and Kevin are always available to share their knowledge and answer our numerous questions. We love our Spa
F Mitchell

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Company Response

So glad to hear that you love your H2X swim spa! They are amazing additions and you picked one of the best in the industry. We pride ourselves in after sale service so thank you for your comments!

RBritt in Waterloo
1 review Waterloo, ON
10/10

We looked at a number of spas and at the end of the day what won us over at home and Leisure was the attention to what we actually wanted vs what they had in stock. Kevin ( our sales man) was professional and understanding of our needs and our timelines.

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Company Response

Thank you for posting your review. We value your business.

Stephen  in
1 review Waterloo, ON
9/10

My family and I recently bought a Hot tub from Premium Wholesale Home and Leisure. From the salesperson on the floor to talking with the store manager on the phone. The whole experience was above par. We had purchased our hot tub in Aug, but wanted to sell our old one before delivery. It was finally delivered today. Its beautiful! Nir once did we get hasseld for taking to long between purchase and delivery. I recommend this store. Not only for the friendly service, but also their patience.

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Company Response

Congratulations on your new spa! Glad we met your expectations. :)

MuZicGuY2017 in Walkerton
1 review Walkerton, ON
10/10

My wife and I recently found this great business looking for hot tub supplies. We were greeted with smiles and friendly service. The staff was very knowledgable and helped us find exactly what we needed. Thank you for the amazing prices and customer service! We will be back!

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Company Response

Thank you for your review and choosing us!

Brad Lewis in Kitchener
1 review Kitchener, ON
10/10

My wife and I were shopping for a replacement Hot Tub for our home in Kitchener. Home & Leisure Premium Wholesale was one of our last stops in our research. After receiving the R&R Kevin provided the answer was clear that a Master Spa was the best choice for our needs. Not only did it have all the features and more of the competition, it was cheaper.

Our experience with Kevin was so good that we bought a second Hot Tub for our cottage. We are looking forward to years of use and are confident that a Master Spa exceed our expectations!

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Company Response

Thanks for your review. Congratulations!

Jennifer Baker in Kitchener
1 review Kitchener, ON
10/10

We are very please with the purchase of our hot tub from Premium Home & Leisure. The staff were helpful with answering all our questions and deciding on a spa that suited our family. We love how the hot tub can be maintained with fewer chemicals and no chlorine smell at all.

Thanks so much!

Travis and Jennifer Baker

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Company Response

Yes, thank you for your review...the Eco PUR mineral filtration system makes maintaining your spa so much easier and without the chemical smell.

DizzieLizzy  in Kitchener
1 review Kitchener, ON
10/10

My husband and I have been shopping around for a hot tub for a few weeks. Leisure Premium Wholesale was the fifth pit stop in our journey. I had a family member that recently purchased one here and strongly recommended it.
My husband and I knew what we wanted though we wanted to get value for our money and feel that the hot tub would meet our needs.
Kevin was the associate we dealt with he took the time to understand our needs, walked through the features and benefits and worked with us on what we needed in a spa. He has a great personality , very patient , worked with us on earning the business and was so helpful. He made it easy, painless and we enjoyed our experiences with him. We valued his laid back approach, no nonsense attitude but it was always positive never negative and created a comfortable experience this is why we bought at our first visit with Premium Wholesale.
We have been back a few times, he remembers us by names, a few details about us and we have some fun banter ! Our last visit we went to get the cover we chatted how we didn't need he steps any longer he than substituted the steps for more cleaning products. We didn't have to beg it was a nice gesture. We get our spa next week though working through the delivery with Premium Wholesale and it has been painless and positive we are even using an electrician they recommended that will work with the deliver company on install time. If you ever are looking please visit I feel like everyone is great there though if you can ask for Kevin. In the end I feel we will love our hot tub. You can buy a hot tub anywhere what makes the experience is the people and anyone we dealt with was great though Kevin made this deal happen. Great quality , pricing and customer service made it happen. Thanks so much and we cant wait for our hot tub.

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Company Response

Thanks for posting your experience. Congratulations on getting one of the very best spas on the market.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home & Leisure Premium Wholesale

Premium Wholesale Home & Leisure opened in 1997 as a furniture and mattress store in Kitchener Waterloo, Ontario. We are your Hot Tub, Pool & Swim Spa Warehouse - Top Brands for Less! At 14,000 square feet, our Kitchener showroom offers nearly innumerable options for your home and backyard oasis.

CATEGORIES
Swimming Pools, Spas & Hot Tubs
PRODUCTS
Hot Tubs, Spas, Swim Spas, In Ground Pools, Outdoor Furniture, Patio Furniture, Mattresses, Pool Tables, Hot Tub Supplies, Hot Tub Filters, Hot Tub Chemicals, Hot Tub Parts
SERVICES
Hot Tub Service, Hot Tub Repair, Swim Spa Service, Swim Spa Repair
BRANDS
Master Spas, Michael Phelps Swim Spas, H2X Swim Spas, Twilight Spas, Healthy Living Spas, Clarity Spas, Freeflow Spas, Nordic Spas, Leisure Pools, Trilogy Pools
WEBSITE
http://www.premiumwholesale.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
5
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.