Once you pay Duarte, he's never to be seen or heard from again.
And that's the main issue here. On the surface the work that was done looked to be pretty good. We had some questions about warranties and some of the work that had been done but... Duarte turned into a ghost. The guy who had been so responsive before receiving our money suddenly was nowhere to be found.
Unacceptable and disappointing. What made it doubly sour was the fact that Duarte seemed to actually care when we hired him. Personable and friendly, we felt we could trust him to do good work.
And to be fair the job wasn't terrible. Some of the work we were happy with. I don't think it would've taken much to resolve some of these problems as they were all fixable. But we never even had the chance to discuss any of the problems with him. He just flat out disappeared.
Go with somebody else.
- Company Response
please call me 416 891 7796,. Not sure which job this would be from nor trying to make excuses, or win your confidence back, but would certainly like the opportunity to correct any work your not happy with. I apologize and hope to hear from you.