I dont know what Silvia is talking about< but I had STG come into my neighbourhood and relace the water services for a few streets and they were great. Because of the location of my water service and extra hole had to be dug beside my house which involved removing concrete walkway and a Japanese Maple. Not only did they bring me a bigger Japanese maple, but I asked if they could do a pattern in the concrete for me, and they did it all at no charge. I was treated great and would recomend to others. My contact info for them works just fine, so I dont know where that came from???