Royal Town Construction Ltd

Paving Contractors
14-347-3650 Langstaff Rd. Vaughan ON L4L 9A8
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Royal Town Construction Ltd
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79%

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Reviews for Royal Town Construction Ltd

Average customer rating:
8.4 10 (57 reviews)

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Shelley
Shelley
1 review Pickering, ON
10/10

Walkway/Driveway

I had the work done 2 years ago & it still looks great! I’m very happy I chose Royal Construction. They did the design work & gave me a place to look at lots of samples of interlock etc. I do get lots of compliments on their work.

1 of 1 people found this review helpful.
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Company Response

Thank you for the great review Shelley!

Ally
Ally
1 review Brampton, ON
10/10

Brand new Asphalt Driveway!

Saw the custom painted Royal Town Construction fleet of equipment and trucks on the road, thought to my self looks like a verry legitimate/solid company to make me a new driveway, so quickly jotted down the number from one of the trucks.

A Gentleman by the name of Costa arrived at my property with prompt timing to give an estimate...which was very reasonable.

The day came to start the work.. the fleet pulled up on time @ my address and the team of Royal Town guys ripped my old driveway out in a heartbeat.
Costa recommend that we leave the driveway on Gravel for a couple of weeks to make it settle, which made totall sence. I'm glad we did that so now my driveway won't sink and break up like the old one did.

They came back on the day agreed upon and promptly began to lay my new driveway out. They compacted and smoothened it with some sorta advanced roller machine. Came out marvelous.

Overall my driveway came out supper clean the work was completed very professionally Costa is a man of his word and would recommend this company if you need a new driveway.
P.s I love driving up my new smooth driveway.

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Company Response

Thank you for your business and your review on home stars.

Mr. P.
Mr. P.
1 review Mississauga, ON
10/10

Driveway, Asphalt paving

Great job from Royal Town Construction..they are a very friendly group of people no complaints...im very happy with the work they did on my driveway paving...keep up the great work gentle-men

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Company Response

Thank you for your business.

CHADI A.
CHADI A.
1 review King City, ON
10/10

Driveway asphalt and interlocking project

Royal Town Construction was very reliable and efficient. I am so happy we choose to go ahead with them on this project. It was a pleasure working with stefano and his crew. Overall, what a great experience and very happy with the quality of their workmanship.

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Company Response

We are pleased to read your review. Thank you!

John & Danielle from Toronto
John & Danielle from Toronto
1 review Toronto, ON
0/10

Driveway paved

Finally .. Royal Town Construction came by and fixed the cracks.
Thank you. It was a long process but it has finally been corrected. Hopefully no more issues with the driveway.

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Company Response

Hi Danielle,

The issue with the crack on the driveway is not from the asphalt. You were notified and aware that you had tree roots growing under your driveway therefore it is an issue that we cannot repair.

Regards,

Royal Town Construction Ltd.

Private User
Private User
Private User reviews Burlington, ON
0/10

No show

Contracted with Kosta mid May. He stated they would start the project 1 week later. I ask for a delay of a week to allow me to move some flowers. Since then, after repeated phone calls and emails, I have been given firm dates, but every time they have been no shows. Here it is September and still nothing! Seriously?....this is no way to run a business.

1 of 1 people found this review helpful.
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Company Response

We have no records of this project please contact us

Kristine Davis from Mississauga
Kristine Davis from Mississauga
2 reviews Mississauga, ON
1/10

Unbelievable delays, collateral damage

We signed with Royal on April 23 to have our porch resurfaced in stamped concrete and our driveway widened from 2 to 3 car width and repaved. Verbal expectation was set at 2-3 weeks to start it and then another 2-4 weeks to be completely finished. That would have put completion at the middle of June at the latest. By the end of June they hadn't even started so I told Kosta unless they could start immediately I wanted my deposit back and was going to cancel.

The demolition was finally done on July 6. On July 10 I came home to find a terrible mess of concrete all over the front of the house, deep grooves in the lawn and large concrete splashes in the front yard. My basement window screen ripped and the windows and door splashed with concrete. I had to spend two hours scrubbing concrete sludge that had come in under the door from my wood floor in the house. It was all over the railing as well. I understood that the concrete shipment was discovered to be bad and had to be removed, but was surprised that no attempt had been made to use tarps to protect the windows, window-wells and railing and to keep from it getting into the house under the door. Still I tried to be patient. I was told it would all be cleaned up and fixed.

Before the job was started I had sent Kosta a text saying that the resurfaced porch could not be higher than it had already been as it was only an inch below the door threshold. He confirmed that it would be the same. On July 11 I came home to find the porch had been redone but was now slightly higher than the existing threshold. I could not open the storm door as it was stuck on concrete. I called Kosta and John the concrete supervisor came over. He forced the door at which point the edge of the rubber gasket ripped and it scraped across the concrete. He said it had to be that height, otherwise the concrete wouldn't be thick enough. Never mind me previously being told it wouldn't be. He said he would raise the skirt of the door.

By July 13 the porch had dried and turned a weird bluish colour. I was upset and texted Kosta. John came over on July 14 and told me it was only the product used to etch the concrete. They should have told me what to expect but the communication was poor. He told me that he would do the porch in shiny sealer with sand on top and on the steps so it wouldn't be slippery and then it would look nice. He said they would repair the lawn but they put sand in the grooves and were going to put in some grass seed. I insisted on sod and he finally agreed to sod it. John said he would be back to finish the porch on July 16 but it rained that day. However there was no rain for the rest of the week and he still didn't show up. On July 27 I was getting upset at the front being such a mess and not being able to use the front door so I texted Kosta. I was told John would come on August 1 but he didn't.

On August 4, a couple of young guys came over and were going to do the seal. But the bottom edges of the porch hadn't been filed and smoothed yet, the door skirt hadn't been raised and they were going to do the seal in flat sealer. If we hadn't been home that would have been done wrong.

Finally the seal was applied on August 10, the door skirt raised and a metal threshold installed (not cut completely right though and just haphazardly augmented with a big gob of caulking). John had said that he would caulk along the porch where it meets the house as a favour (but without which the porch would leak into the basement???). He did caulk it but very messily and with a shiny white caulking on our dark brown porch against brown and red bricks which looked dreadful. What was he thinking? If something can't be done properly it shouldn't be done at all. I told Kosta it must be removed. He said we were free to remove it ourselves! (Weeks later though he finally did remove it. But of course he couldn't get all of it off so it had to be painstakingly scraped and covered.)

The guys finally came and removed the big concrete residue pieces from the lawn and from the soil in the garden around the porch and put on some more sod in the grooves. We had to spend much time and money watering it in. Much of the rest of the lawn had gone to weed as it had concrete bits on it and we couldn't do anything while they hadn't finished and cleaned up.

The workers left empty drink cups on the lawn and our hose covered with dirt or concrete and not put back after they had gone for the day so I had to clean those up too.

I spent much time scrubbing concrete off the windows and storm door. The concrete on the railing wouldn't come off without sanding so I had to hire someone to do that as I didn't have that much time (the railing has scrolls and curlicues which made it particularly difficult). If I had known they wouldn't take care I would have tarped it ahead myself.

When the curb was done for the driveway, existing interlocking pavers were removed and then replaced. When replaced they were cut badly and the pattern was not followed. But that can't be fixed now because the cuts were make incorrectly. The interlock area is now slightly smaller so there would have been more than enough pavers plus we had a few extras which they also used and cut up badly. I was told that the concrete guys don't know interlock. If they don't know interlock they should have called Royal Town's interlock people or at least told us. I could have stayed home and supervised the cuts.

Kosta had said he would pave during the week of Aug 6. As the week commenced I asked when it would be. Then I was told we are scheduled for the week of August 13. As that week started I asked him which day it would be as the forecast for Mon-Wed was clear, and Thur-Fri showed heavy rain. On Thursday he texted me that it would be Friday (despite a 90% chance of thunderstorms for the entire day). Then at 11:00 a.m. on Friday he called me to say he doesn't recommend paving today! But they would definitely pave on the follow day (Saturday). Then at 11:00 a.m. on Saturday he texted me to say the HL3 asphalt we need is not available at the supplier on a Saturday and he would call me shortly. I didn't hear from him after a couple of hours and I texted him to see when he would call. No reply for the rest of the evening. Late in the evening I texted him that we were done with Royal Town and offered a sum to pay for the work so far. This would be what the final price had been minus how much the paving and fixing the collateral damage would be. He texted me on Sunday to say they are paving on Monday. By that time I didn't trust them to do the work unsupervised and I couldn't take the day off. Plus I was so frustrated that I really didn't want to see them again. Our summer had been ruined.

The owner Stefano called me on the Monday evening and said they would not accept my offer, and with a job like this collateral damage was to be expected. Kosta was with him on speaker and as I was very sick that day they wore me down and I gave in. They finally paved on August 24.

It's hard to tell about the integrity of the concrete work and paving because they have just been completed, hopefully at least they last. With only a one year guarantee from Royal, I'm not that hopeful though. At least the appearance is just fair but not terrible. However the 4 months it took to do the work is ridiculous. And I've spent many hours and so far several hundred dollars to fix and clean up. Much of this could have been prevented with a bit of care. They did take $50 off the final price but that's nothing compared to the total additional cost to me and the hours of cleaning.

Overall a very bad experience. Over top of everything I was made to feel like I'm a problem customer and my expectations were too high.

1 of 1 people found this review helpful.
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Company Response

We apologize for this experience. Although there were obstacles along the way the final product looks great

dvl_sla
dvl_sla
1 review Milton, ON
10/10

Extended driveway

Clean and professional work very informative on what to do,and what not to do when work is complete. We dealt with Kosta, and he was great to deal with. Great job guys ! (Good labor isn’t cheap, cheap labor isn’t good !)

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Company Response

Thank you for the great review. Well said!

what
what
2 reviews Milton, ON
10/10

Concrete Driveway

Concrete driveway with a broom finish with a diamond cut. Rich earth colour. Great work and the works are nice guys

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Company Response

Great to hear you had a good experience with us. Thank you for the review.

Simon
Simon
1 review Mississauga, ON
10/10

Driveway paving

Very efficient, very professional high quality work. Instruments are pretty new. Staff are very friendly.

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Company Response

Thank you for the great review Simon

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal Town Construction Ltd

Royaltown Construction Ltd. has emerged into a distinguished name in the construction industry in GTA since 1995. Royal Town Construction Ltd's services include asphalt paving, interlocking stone, concrete/pattern concrete, and natural stone to Residential, Commercial and Industrial sectors.

CATEGORIES
Paving Contractors, Concrete Contractors, and Interlocking Stone
SERVICES
Interlock, Paving & Concrete
SPECIALITIES
Driveways, Roadways, Pathways, Parking Lots & Pavement
WEBSITE
http://royaltownconstruction.com
YEAR ESTABLISHED
1995
NUMBER OF EMPLOYEES
23
PAYMENT METHOD
CASH / CHEQUES
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.