Halton Interlock

Interlocking Stone
Oakville ON L6H 2R7
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HomeStars  >  Decorative Concrete in Oakville  >  Halton Interlock   >  Removal and replacement of old interlock on driveway, patio, walkways around house and replacement of concrete steps
Private User
Private User
Private User reviews Mississauga, ON
10/10

Removal and replacement of old interlock on driveway, patio, walkways around house and replacement of concrete steps

The previous winter had really 'done a number' on my 25+ year old interlocking stone driveway and walkways. After researching Home Stars I decided to contact several contractors in order to obtain quotes. I was the most impressed with Jay Durie; not just by his high rating and rave reviews, but, with his thoroughness and attention to detail when assessing what had to be done. He listened to what I wanted and made great suggestions as to type, colour and design of interlocking stone that would complement my house. Jay also recommended that I go look at the various types/manufacturers of stones prior to making a decision. He was also very willing to give me quite a few references to check out; some of these included jobs that were a few years old along with some that were just being completed. I am very happy that I decided to proceed with Halton Interlock; the workmanship provided by 'the Spanish Armada' was second to none. They were prompt, efficient, polite, informative when I asked questions, willing to make changes and even cleaned everything up when they were finished. I have no hesitation in recommending them to anyone who needs interlocking done.

FURTHER UPDATE TO ABOVEMENTIONED REVIEW--JUNE 2016: The City of Mississauga was doing road and curb work on my street this past April to May; as a result of that the bottom portion of my interlocked driveway was dismantled and a few of the stones were damaged. The Contractor hired by the City of Mississauga would be replacing the damaged stones in order to return the driveway to its original status. Unfortunately, the manufacturer and name of the interlocking stones used by Halton Interlock for the 'soldier course' had not been specified on the original contract. I called Halton Interlock almost on a daily to twice daily basis starting mid-May approximately and left countless messages with the receptionist stating that I needed the name and manufacturer of the stones as soon as possible so that the City Contractor could replace them. Each time she assured me that she would contact Jay Durie (owner) immediately to inform him of the urgency of my request so that he could phone me as soon as possible. I also sent emails to Halton Interlock; I even included a picture of the stones in question. I never received any reply to either my phone calls or emails even though I had specified each time that the Contractor for the City of Mississauga was waiting for the needed information before he could proceed with the repair of my driveway.
The Contractor for the City of Mississauga couldn't wait any longer and resorted to removing one of the stones to take to the original Landscaping supplier (thank goodness I had written down the name and address of the supplier) to have it identified so that the broken stones could be replaced.
Therefore, although the original workmanship was excellent; I am extremely disappointed with the fact that no-one bothered to take the few minutes to get back to me with the critical information that had been requested on various occasions.

Approximate cost of services:
$0.00
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