Master Drain & Water Works

Master Drain & Water Works came out with a crew to upgrade my water service from 1/2" to 3/4" for better water flow into the house. My house unfortunately is located on very hard compacted clay which made the job extremely difficult and made it take MUCH longer (like 2.5 times longer) than what it should have. MD&WW persevered through and really made the effort to get it done as quickly as possible (it is a really loud process as the torpedo makes its way through the ground under the house). I really appreciated all their hard work and effort. They were cheerful and hard working for the duration of the job. I would recommend them!

Vitaly came right away. He fixed my problem quickly. Gave me some quotes for other work I was contemplating and made suggestions as to what to do to avoid the problem happening again. I would call him in the future.

Vitaly was recomended by a neighbor who is a plumber. He came by the dat after I called him to investigate the problem using his high-tech camera.

Problem was in my basement floor and his guys came started the job with in a few days. they had to replace the drain bytearing up part of the floor. They did d good job of preserving the floor laminate. Job was done quickly, efficiently and his guys worked hard and were pleasant. Believe i got a really good price for the work done. Did a great job of explaining the options and what he was going to do.

Would strongly recommend him to anyone.

Vitaliy and his crew did great work. Without hesitation I would recommend him and his work. He made the whole process very easy, from fully answering any questions I had to completing the job.

vitalie had good communication, prompt, explained everything very well stp the workers were good didnt create a mess used tarps stp vitalie showed me how to clean the valve stp the house hold is relieved stp the ins co loves us gloria n vince job well done

During a recent basement renovation we decided to replace clay drains, install backwater valve & install new 1" water supply line. Vitali was timely efficient and very clean. After the basement drains were dug up and replaced, the floor was replaced and cleaned up very well. We even asked him to relocate the water supply to a different location in the basement. Overall a very pleasant experience.

I am impressed by the professional attitude of Vitaliy and his crew. Vitaliy did a camera inspection of the drains and the next day the crew showed up on time as promised. They installed the back water valve within the promised time. They took care to contain in every step to ensure the house was left in very clean condition. During installation process they were very open to my questions/comments/requests and very helpful in explaining the operation of the various systems being installed. Also price was slightly lower than other quotes for the same job. I recommend this company without any reservations!

Fast and professional. Started on the job right the way and made good suggestions to requested services. Most important, kept the job site clean all the time. I would highly recommend Master Drain & Water Works as your contractor.

My basement got flooded due to frozen pipe. The insurance company contracted the cleaning emergency crew who called Vitaliy to fix the plumbing.

Vitaliy was quick to respond. He came in and found the problem and fixed it with urgency. In the following weeks, he performed a thorough investigation of all pipes and drain and suggested other important fixes, such as drain reroute and backup water valve. He was extremely helpful, explaining to me what he discovered in the old house, and gave me an estimate and the breakdown of each item. The price was good and the work was top notch. I've gone though a lot of unreliable plumbers in the past, so I'm glad to finally know a company I can call in the future.

I was referred to Master Drain after my basement flooded and we decided to replace all the clay pipes under our house. First of all their price was 50% versus the 2 other quotes I got from larger companies. Secondly their work was excellent, ahead of schedule and they were very considerate to my wife and kids who were at home during the work. I would HIGHLY recommend Master Drain for all your plumbing needs.