I was highly let down with this company. After 1.5 months of little to no communication on their part I was told they were too busy to reply back or to even do an estimate. The fact that i did more work trying to get their business then they did for mine is mind boggling. I would not recommend this company simply on the fact that if they are busy your business is not needed nor acknowledged in my opinion.
They need to shape up and stop with the excuses of "too busy" or "if i didnt get back to you it meant i wasn't budging from my original quote". In this day and age of technology a phone call or email goes a long way and if you cannot do this then the business model needs a tweak.