Alliance Energy Source

Heating & Air Conditioning
Markham ON L3R 2B7
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Reviews for Alliance Energy Source

Average customer rating:
9.3 10 (44 reviews)

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Mike
Mike
2 reviews Richmond Hill, ON
10/10

furnace

me and my wife were looking to replace our furnace and found out about alliance energy source they were so great ,professional and honets and they did deliverd everything they promissed us.

Approximate cost of services:
$3,000.00
1 of 2 people found this review helpful.
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Salma from Markham
Salma from Markham
1 review Markham, ON
10/10

Service

My furnace broke down in this worse weather, I called few companies & found Alliance energy Source to be the most responsive & communicating. They came on time & fixed the furnace & gave very helpful tips & advices. I would highly recommend them to anybody. Provided Excellent customer service in a very professional way.

Approximate cost of services:
$150.00
2 of 3 people found this review helpful.
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Susan from Richmond Hill
Susan from Richmond Hill
1 review Richmond Hill, ON
10/10

furnace and ac replacment

we have been in market for our HVAC requirement for a while, it was hard to find the right one since my husband is an engineer.
finally base on friend recommendation we decided to go with Alliance. in one word I can say they were excellent.
nice , reliable, fare, honest family people.
thank you Alliance.

Approximate cost of services:
$6,000.00
1 of 2 people found this review helpful.
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Company Response

Merci.
Thanks to you for trusting us.

naeem from Richmond Hill
naeem from Richmond Hill
1 review Richmond Hill, ON
10/10

replacing our furnace and ac

I could not believe how easy and convenient was to deal with Alliance, so perfect.
their price was just the best and reasonable, and they delivered as they promised. everything was very clear from the beginning and they tried to make it very simple for us to understand.
from sales person to tech all been so friendly and happy people.
I will for sure recommend this organization to anybody that needs heating and cooling project.
thanks

Approximate cost of services:
$4,900.00
1 of 2 people found this review helpful.
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Tim from Toronto
Tim from Toronto
2 reviews Scarborough, ME
10/10

heating and ac

After getting 4 quotes I found this company was the only one that told me I did not qualify for some of the rebates where all the others said I did just to get the job. There work was great on time and very professional. I would refer them in a heart beat. Thank You for a great price and great workmanship and honesty. T.P. Mcclelland

Approximate cost of services:
$5,000.00
2 of 3 people found this review helpful.
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Camilo from Markham
Camilo from Markham
9 reviews Markham, ON
9/10

Furnace and A/C

I was shopping to replace the old furnace and A/C unit in my home. They were still working, but they were on time to retire.
After several quotes with various companies, Alliance came with the best quote, hands down. I also got a very good impression from Payman, who answered all my questions and did not try to sale unnecessary parts, like others did.
The installers arrived early at home (actually earlier than agreed, but I didn't have an issue with that) and proceeded with the installation. They were courteous, prompt and respectful of my home.
I am happy with the new furnace and a/c, but even happier to have selected a professional company like Alliance.

Approximate cost of services:
$5,000.00
2 of 4 people found this review helpful.
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Company Response

Hi there,
Sorry for late response.
Thanks for Biz. We will be at ur service for long care of maintenance and services.

Louis from Toronto
Louis from Toronto
1 review Thornhill, ON

First Review

0/10

Air Conditioner & Furnace Replacement

This is the worst company I have ever dealt with. In May 2012, I purchased the whole HVAC system including both Furnace and Air Conditioner from this company. At the time when I made my decision to purchase, the company promised 10 years parts and labor warranty.

In the 2nd year, I turned on my AC in June, and I found out that the AC is not cooling, so I called the company to come back to service the AC. They denied my warranty claim and said their warranty is only effective if I paid them $100 + tax of maintainance of AC each year. Otherwise I don't have any warranty. But this never disclosed to me when I purchased the system in May 2012. So I have to agreed with them and paid them $113 for the 2013 maintenance. The technician named Mike came to my home and inspected my AC. He did not tell me what's wrong, but actually I know later it is low on refrigerant. If a one year old AC is low on freon, it must be leak somewhere. Instead of performing a leakage detection, he only spent 20 minutes in my home and refill some freon into the system. The AC seems to work for last year for a while but stop working at end of August, so I called him back and he did the same thing again then leave.

On May 2014, when the first time I turned on my AC this year, the same problem occurred, the AC is not cooling again. Then I have to give this company a call again to ask them to repair my AC. However, this time they denied to come, they said last year the maintenance happend at June which is over one month of my purchasing date of May 2012, so it is considered as a service, not a maintenance, so my warranty with them is void.

I ended up finding another technician to fix the refrigerant leakage for me and paid $646. And the technician told me the leakage is because their inprofessional installation, he showed me the leakage point which is happened at a welding joint.

I strongly suggest everyone to be cautious of this terrible company. If you want to buy or get your HVAC system serviced, stay away from this company!!!!

Approximate cost of services:
$6,000.00
3 of 5 people found this review helpful.
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Company Response

Dear customer,
I feel so sorry for your experience.
as its very clear on the sales agreement all labor warranty more than one year, requires annual maintenance by Alliance and unfortunately you have NOT done it.
that would be great if you can call office and ask for Payman and we can discuses how can we help you for it.
thanks
Management

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alliance Energy Source

Alliance Energy Source provides Licensed technicians to provide high quality small commercial and residential services 24 hours a day to cover all emergencies.
Being a Dave Lennox Premier Dealer, we are designated as “Professionals Committed to total customer Satisfaction”
We install, maintain and repair:
1) Air conditioners
2) Furnaces
3) Water heaters
4) Boilers
5) Thermostats
6) Humidifier
7) Air Cleaners
8) Oil to Gas Conversion

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Lennox,York ,Mitsubishi ,Rinnai, Navien ,Bradford White Goodman ,Keeprite ,AireFlo, Rheem ,Johnwood ,Fantech ,Luxaire & Other
WEBSITE
http://alliancehvac.ca
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.