First, Job was done a year ago. I wanted to see how the fixed of my eaves trough was doing in a year time. So, I delayed the review for Ako's work. Sorry about that.
My house is in downtown Toronto. Like many of houses in downtown, my house was built closely to my neighbor’s house. One side of the roof is touching my neighbor’s wall. This eaves trough near my neighbor’s wall has broken. I consulted many roofers( more than 20). Some of them simply refused to do it since the job is difficult. Some asked high price for it, around 6000 dollars.
Finally I found Ako. He came down to my house, went up to the roof and looked at the problem. The way he climbed up to the roof made me feel he was a great person. He climbed from my front porch. When he was on the roof of the porch, he put down a ladder on the roof of the porch. The way he put down the ladder made him a different roofer. He carried some unused membrane. When he put down the ladder, he put the unused membrane under the legs of ladder so that the ladder legs would not damage the membrane on the roof of the porch. He is the only roofer who did that out of more than 20 that I consulted with. That was every considerate of Ako. I appreciated it.
Then Ako spent hour and half to explain to me what he would do to fix the problem. Next day, my neighbor wanted to know how the roofer would fix the problem. Ako came down again and spent an hour to explain to my neighbor. Lastly, we all agreed on a solution.
When the scheduled date for work arrived, Ako came on time. He spent 8 hours on my roof to get the problem fixed. He was even kind enough to fix a piece of broken membrane on my roof that was not related to the eaves trough work. After all the work was done and everything was cleaned up, I gave Ako a cheque and got the receipt in mail in two days and a warranty of work for 5 years.
Ako is not the least expensive roofer and certainly not the most expensive one. But, he is Toronto certified roofer. He is patient, kind, considerate and skillful. The work done by him has no problem for a year of my observation. Getting it done right, that is all that matters. I highly recommend Ako to anyone who need a roof work to be done correctly.
- Company Response
I had not read the review while I responded your email today because it did not show up yet. It came out late.
What I want to say here is that I love your review so much. It's a so special review that likes a kind of recharging for me to motivate me working harder and better.
Thanks a lot, Mark.