We used Andrew, owner of Mr. Reno, for a slow leak in our bathroom. No one else could figure out what it was and we were at our wits end. A good friend recommended him as doing an excellent job on his house (huge reno). Andrew is so personable and nice, and gets the job done for nearly half the price as the competition quoted. We had several plumbers in to quote and just had so many bad experiences. It's really, really hard to find someone as good as Andrew. Also, he knows all the best people in the industry so if he doesn't have time for your job he will refer you to someone just as good. I am very picky and would pay more if I thought the job was better, but you don't need to because he does an excellent job. Wholly recommend.