Terrible. Took 6 months to complete. left the tree looking awkward. Didn't use their truck. left without a word
- Approximate cost of services:
- $500.00
- Company Response
We apologize for any inconvenience you experienced and would like to address your concerns. Our apologies how long it took to complete the project. We understand that a six-month timeframe is far from ideal. We acknowledge that we fell short of your expectations. Speaking with you over the phone after the completion of the work, it appears there was a misunderstanding in the specifics of the scope of work what was agreed upon and what equipment was to be used. We apologize for any confusion or miscommunication that occurred. We understand the importance of aligning our work with our clients' expectations and have taken the necessary steps to ensure better clarity in the future. We appreciate your feedback as it allows us to identify areas for improvement and provide a better experience for all our customers.
Ricky Allen
Dreamworks Tree Services
Certified Arborist ON-2501A