Called them to have my garage door serviced. I selected them mainly due to positive responses in homestars. They took down my information and an appointment was set up. The day of the appointment no one arrived at the scheduled time. I then contacted the office and it seems that my appointment was never entered in the booking calendar byvthe girl that took my initial call. That being said, "J Mac" himself arrived that afternoon and essentially saved the day. He also offered a reason why the appointment was not book and the explanation was plausable but in the end my garage was serviced and I no longer hear the squeeking sound it was making prior to getting my door serviced.
- Approximate cost of services:
- $100.00
- Company Response
Dear anonymous,
Thank you very much for your review. Customer feedback is of utmost importance to us and we value your opinion and assessment of your service experience. While technical difficulties can occur, our policy is to provide the very best service from beginning to end, and we will use this feedback to continue to improve.
A sincere Thank you from the entire J.Mac team.