I really wish I had read these reviews before I hired this company. I hired them because of their promise of a 7 - 10 day delivery. It took them a month. My stuff has arrived scratched, dented, and covered in permanent marker because they carelessly wrote the number 3 on everything. (Mine must have been the third shipment into a container.) They did not wrap in blankets everything they should have. For example, my bedframe and my futon frame both were not wrapped and are now scratched, dented, and marked with black permanent marker. How they managed to beat everything up so badly is beyond me. The sub contractor they hired to deliver my stuff once it got to Calgary (note they did not tell me they were going to hire a sub) was appalled at the state of my belongings. My contact within the company was very nice but completely out of touch with the status of my service. If you are mid-ordeal with this company and wondering where your stuff is try calling the generic number rather than talking to your service person, the guy who picks up the phone in Toronto knows more about when your stuff might arrive.
I was quoted 1,200 and paid 2,870. This is because they grossly underestimated the weight of what`s in a one bedroom apartment, but I think all companies will do that. There was a surprise $206 charge the day of because the sub had to park across the street from my building and apparently that invoked a long distance carry charge. Make sure you have room in your budget to not only more than double your quote but also to handle extra charges like that.
- Approximate cost of services:
- $3,000.00