Was told they'd clean our rug and have it back in 2-3 weeks.
We called 4 weeks later and were told they left a message with us , which never happened and that it could be delivered in another week.
If that wasn't satisfactory to us we could come and pick it up.
Very rude and poorly handled.
- Company Response
We would like to first thank you for your feedback and secondly apologize as this does not reflect the level of customer service we strive for in every call. We have taken actions to improve our operation based on your experience.
Thank you again and our sincerest apologies,