I called North Durham Appliance based on reviews in Homestars. I described my problem on the phone and they scheduled that Chris would be calling me in the morning to setup the visit. This Company was very prompt in scheduling. Chris came on time as scheduled. He already had the dryer part on hand and repaired the dryer very quickly. He even cleaned the dryer of lint as it was accumulating inside the dryer, which may become a fire hazard. This service was two months ago already and my dryer is still working perfectly.
This month, I called North Durham Appliance again to repair my fridge as it was not cooling properly. Again, the repair was scheduled promptly. This time, Kevin visited us on time - he diagnosed and repaired my fridge very quickly. He even recommended steps to ensure the problem does not recur in the future.
Glad I have found a reliable repair company that provides great service and reasonable rates!