Our refrigerator only a few years old always had a problem with maintaining the fridge temperature and emitted a noise which was at times bothersome. When I contacted the manufacturer about a year ago, I was advised this was normal. The fridge stopped cooling and I called North Durham Appliance because of their ratings and comments on Home Stars. The technician, Chris, arrived in the time frame promised and determined the problem quickly. Chris also double checked to see if the warranty was still valid. A part needed to be ordered and was installed within a couple of days. I have to say that our refrigerator seems to be working better than new. Since Chris did the repair the temperature stays even and there is absolutely no noise. I am very impressed with the service, knowledge and reasonable price. I would highly recommend this company and will definitely use them in the future for all my appliance issues. I have also recommended them to colleagues and friends.
- Company Response
Thank you Catherine for taking time to review our company. We are so pleased Chris was able to exceed your expectations. We appreciate your feedback and referrals but most importantly your business.