I was referred to call North Durham Appliance as I was experiencing a propane smell coming from our oven. I spoke to Kerri and she was amazing. Very open, honest, and acted quickly as it was an urgent request. Kevin the Gas tech came to our place within a couple of days and repaired the stove. Kevin was extremely knowledgeable & experienced. We felt very confident with his level of expertise especially because he was dealing with propane. I highly recommend this team. Great Job!!

Excellent prompt and professional service repair by Kevin. This company is 100% reliable and trustworthy ! They are a local company located in Durham Region. I highly recommend this company for any appliance repair .

Problem with dishwasher not cleaning well. The repairman arrived on time, first thing in the morning and diagnosed and repaired the machine (filter plugged and chopper broken) within 15 minutes. Very well done!

Contacted North Durham Appliance when the squeaking and growling noise from my dryer graduated from occasional to intermittent. Kevin cane to inspect it within about 15 minutes of the time he said he'd be there. He lubed the bearing and the noise was gone. Prompt, efficient, and honest - no wonder their HomeStars rating is 10! Now my washer is on the fritz and at least I know who to call!

I called and spoke with Kerri who was amazing!!! I told her the issue and she explained what was likely the issue. She also said I would receive a call first thing in the morning to advise what time a technician would arrive.
I received a call at 7:42 am and was advised a technician would be there between 10:30 and 11:00. Kevin arrived at 10:45!!! Exactly when he said!!
Kevin replaced fixed my dryer, cleaned up after himself and left the area cleaner than when he found it!
After a couple days of not being able to do laundry, you learn to appreciate a working dryer!
North Durham Appliance was fast, efficient, polite, clean and priced fairly! I would NOT rely on anyone else to take care of my household appliances!!

I called Whirlpool and Ryley from North Durham appliance came and fixed the fridge with no problems. This company is very good and Ryley was courteous knowledgeable and polite! I would use this company again! Thank you

North Durham Appliance was one of three local appliance repair companies I called. I left two messages for the first one which were not returned and North Durham retuned my call and booked me an appointment immediately before the last one returned my call. Their technician Ryley came out the very next day. He was polite, focussed and capable. He replaced a defective part, declined my offer of a coffee to get the job done quickly and charged me very reasonably for the part and the service. I would strongly recommend him and his company.

Called Sunday evening, Kevin replied early Monday am, took details and was here today (Tues). Diagnosed the problem and repaid the unit to our satisfaction. He's knowledgeable and courteous and customer focused.

We had multiple issues with brand new appliances delivered to our brand new condo. Ryley was sent to assess and repair. He was polite, respectful and knowledgeable. A few days later, he returned with the parts and fixed everything. The service was excellent. Service was free but could not submit the review without something in cost box.

We were very happy he fixed the handle on the gas stove, the element, and the locked door situation.
We will certainly use them again and magnet is on the fridge.