Daisy's Landscaping

I found these guys on homestars to replace hedges and removal of the existing soil. They did the job (with the exception of the promise to fertilize the existing hedges) but the followup to the job has been a nightmare given that a few hedges have died. They had promised to replace them but it's been 4 months of promises and excuses. You can tell that they're a small operations but I was hoping that they would be more customer service oriented than the bigger shops. Unfortunately, the way they have treated me has shown to me that they are only focused on getting my money and getting out. Not too business savvy given that I had other work lined up for them...