Reid's Roofing Ltd

Roofing
Edmonton AB T5V 0A4
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Roofing
Reid's Roofing Ltd
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96%

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Reviews for Reid's Roofing Ltd

Average customer rating:
9.7 10 (239 reviews)

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angeie
angeie
0 reviews St. Albert, AB
10/10

New Roof

I compared three companies and even though Reid's was a tiny bit more expensive, they came highly recommended from previous customers I met on the Neighbourhood App. Those previous customers spoke about how easy it was to organise and choose roof materials, the professionalism of employees, and clean-up. What I really appreciated was that no one pressured me; they allowed me to compare services and make my own mind up. The day they came out, they brought everything and I was surprised by how quickly they were able to get the old material off. For things like my furniture and air conditioner, they covered these in order to protect them from falling material. I bought pop and water for the guys and they were so polite and thankful. From start to finish, it was an easy process. I ended up borrowing the money and they were great with me sending installments until they had enough to start the job. I would recommend using them 100%.

Approximate cost of services:
$10,000.00
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Company Response

Hello Angeie,
We are so thrilled we were able to provide you with the options that worked best for you! Thank you for providing refreshments for the crew, they very much appreciated this! We have shared your feedback with our team & sincerely appreciate you taking the time to share your experience. Wishing you a Very Merry Christmas & all the best in the new year!

Gastone in Saint Albert
Gastone in Saint Albert
2 reviews St. Albert, AB
10/10

Attic Insulation & spray foam ceiling penetrations

Reids Roofing is my go to contractor for roofing and insulation needs. I have used them a few time for roofing and more recent work in insulating and spray foaming ceiling penetrations. They are an excellent professional contractor that provides great value for service provided. They keep you informed on all aspects of the project from estimating and completing the work. They are on time and I dont have to worry about their workmanship. Would highly recommend them!

Approximate cost of services:
$2,200.00
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Company Response

Hi Gastone! Thank you so much for sharing your experience. We are so happy you have trusted in Reid's to help with all your building envelope needs! We strive to provide the excellent service you speak of and we have certainly shared your feedback with our whole team. Wishing you a great holidays ahead and all the best in the new year!

LJS
LJS
1 review , AB
10/10

Replace shingles and skylights

Project was completed on time and as promised. I was very impressed with workmanship and professionalism. Very accommodating service technicians, office staff and estimators. Highly recommended

Approximate cost of services:
$31,000.00
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Company Response

Thank you for this glowing review! We're thrilled to hear you were impressed with our workmanship and professionalism. Our team is all about making accommodations. We appreciate your recommendations and hope to serve you again in the future.

Beth in Edmonton
Beth in Edmonton
0 reviews Edmonton, AB
8/10

Solar tube/roof repairs

We had a good experience with Reid's Roofing, and I would recommend them to others. The estimator was prompt, professional, and thorough. The work was good and well documented (since it's on the roof, photos are important).

Most telling was how they handled a small issue we brought to them: there was some work that we had expected would be done as part of the job. It seemed obvious to us, but wasn't specifically articulated. When we asked them to come back after the job was done and complete the task we had expected, they scheduled something without complaint. It hasn't been done yet, but I have no reason to think they will not follow through.

The way a company responds to a complaint says at least as much to me as the work they do in the first instance, and I was happy with how they responded.

My only other complaint would be that I was surprised the guys left their boots on without putting any booties on, or at least offering to remove their shoes. Our house is far from pristine, so it wasn't a big deal, but I was surprised as my experience with other trades is that they remove their shoes or wear booties.

Approximate cost of services:
$1,000.00
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Company Response

Thank you for your thoughtful feedback! We greatly appreciate your recommendation and are delighted to hear that you had a good experience with Reid's Roofing. We take your feedback seriously, and we've made a note for our team to use booties or remove their shoes in the future. We're also committed to completing the task you expected, and we'll ensure it's done to your satisfaction.

All the best to you and yours!

Randy Glen
Randy Glen
0 reviews Edmonton, AB
10/10

My Second Excellent Reroof

Reids Roofing did my roof on the acreage in 2016 with excellent workmanship so I recommended them again to do the church which I attend. Again a good job at a competitive price.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for taking the time to leave us this great review, Randy! We greatly appreciate your trust in Reid's Roofing, and we're thrilled to have served you well both times. Thank you for your recommendation and for choosing us for your roofing needs.

Darlene in Edmonton
Darlene in Edmonton
1 review St. Albert, AB
10/10

Front pillar

Repaired damaged pillar. Service was excellent and they were very professional. I would recommend your company 100%!

Approximate cost of services:
$200.00
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Company Response

We sincerely appreciate you, Darlene, for providing us with this review. Your trust in us to carry out the essential home repairs means a lot to us.

Gayle in Edmonton
Gayle in Edmonton
0 reviews Edmonton, AB
10/10

Shingle replacement

Reid's Roofing did a fantastic job reshingling our roof. From Jake the estimator to Sierra at the office and the roofing team - everyone was helpful and answered all our questions. The roofers were very professional and did an amazing job. We were also happy to be offered the option of a long life, sustainable shingle with a high impact rating at a reasonable price - Malarkey Vista AR. Thank you to everyone at Reid's Roofing!

Approximate cost of services:
$15,000.00
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Company Response

Sustainability, quality, and affordability? That's the Reid's Roofing way! We're thrilled you're pleased with your long-lasting, eco-friendly roof. Thanks a million for choosing us!

Steve in Revelstoke
Steve in Revelstoke
1 review St. Albert, AB
10/10

Reroof

Some scheduling changes due to weather and two days as opposed to one but the crew followed through with their commitment to complete on the weekend.

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your feedback. We apologize for the scheduling changes caused by the weather, which led to a two-day project instead of one. We appreciate your understanding, and our dedicated crew worked diligently to ensure we met our commitment by completing the project over the weekend. Your patience and support are greatly valued.

Private User
Private User
Private User reviews Edmonton, AB
10/10

House & Detached Garage Shingle Roof Replacement

Reids Roofing just completed our house & detached garage shingles replacement.We are very pleased w/their completed job. They were very uncomplicated about the pricing & gave us various options of products recommendations. Andrew & crew werepunctual,friendly,hardworking.We are very satisfied w/ the finished job.They left no debris after work was done.

Approximate cost of services:
$1.00
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Company Response

Thank you for your positive feedback! We're delighted to hear that you're happy with our roofing services. Our team takes pride in delivering quality work, and we appreciate your trust in us. If you have any future exterior (or attic) needs, please don't hesitate to reach out.

Janice in Sturgeon County
Janice in Sturgeon County
2 reviews Morinville, AB
10/10

Garage eavestroughing & stone

Excellent customer service again from start to finish!
Thanks again for your exceptional service that you have given to Kim and I over the last couple of years

Approximate cost of services:
$5,000.00
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Company Response

We're thrilled to hear that you've had a consistently excellent experience with our team over the past couple of years. Your continued support means the world to us, and we look forward to serving you and Kim with the same exceptional service in the future. Thank you for your kind words!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reid's Roofing Ltd

Reid’s Roofing and Insulation has served residential and commercial customers in the Edmonton region for the past 15 years. Our owner, Jessica Reid is a hands on entrepreneur who has made it her mission to lead positive change within the roofing industry. Reid’s is different in that we consider the wellbeing of your entire home’s building envelop. We are a one stop shop offering all types roofing solutions, attic insulation, eaves troughs, soffits, downspouts and exterior paneling. We’ve been the winner of the Homestars “best of” in the roofing category for the past 8 years and we currently hold a 97% customer satisfaction score. We rate highest in the reputation and responsiveness categories. We are the experts in our field and you can expect honesty, integrity and a desire to serve from every Reid’s team member

Whatever your roofing needs, give us a call today for a free no-obligation in home consultation ! We’re here to serve you, pick up the phone or email us today. We would be happy to hear from you!

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CATEGORIES
Roofing, Gutters & Eavestroughs, and Insulation
PRODUCTS
IKO EuroShield CertainTeed Malarkey Westform Gentek Alu-Rex Royal Siding Duraflo Suprema Lamanco John Mansville Lux Soffit Mulco Chemlink Edco Kaycan
SERVICES
-Re-Roofing: Commercial & Residential Homes -Flat Roofing Solutions -Insulation -5" Continuous Eavestroughs -Soffits & Fascia -New Construction Homes -Skylights -Repairs
BRANDS
-Malarkey SBS Rubber Roofing -CertainTeed Shingles -IKO/CRC Asphalt Shingles -Westform Metal Roofing
WEBSITE
https://reidsroofing.net/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
12
PAYMENT METHOD
Cash, Cheque, VISA, Mastercard & E-transfer
LICENSES
COR Safety HAAG Inspector Certification
MEMBERSHIPS
IKO Craftsman Premier + Malarkey Certified Contractor
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Workmanship Warranty
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