HomeStars  >  Gutters & Eavestroughs in Edmonton  >  Reid's Roofing Ltd
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95%

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Reviews for Reid's Roofing Ltd

Average customer rating:
9.7 10 (104 reviews)

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Cheri in Edmonton
Cheri in Edmonton
0 reviews Edmonton, AB
10/10

OUTSTANDING SERVICE

If you are looking for a roofing company, STOP, you have found them! We live in an area where numerous roofs were damaged by hail. I’ve seen the good, bad and ugly when it comes to roofing companies but thankfully, I had the honour of seeing excellence when Reid Roofing replaced our roof. If I could, I would give them 11 stars! They provided an extremely competitive quote, were very helpful with our endless questions, constantly kept us updated on any delays due to weather, were tremendously professional and accommodating while on-site, and particularly diligent to ensure the roof was protected from mother nature. What really made our experience exceptional, was their response to a small concern we had…they were on-site the day we raised our concern and went above and beyond to correct the issue. AMAZING!

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Private User
Private User
Private User reviews St. Albert, AB
10/10

Cleaning gutters and putting in gutter guard

I asked for 3 companies to provide a quote for this work - I looked up reviews. This was the most economical quote and had the best reviews. The tradesman who came was on time, worked well and did not leave a mess to be cleaned up. He told me exactly what he had done. Our eaves troughs are working well. Thank you,

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Company Response

Thank you so much for your review. We are happy to hear everything is working as it should, you are so welcome.
Thank you, Reid's Roofing Family

gmailbox in Edmonton
gmailbox in Edmonton
0 reviews Edmonton, AB
10/10

Shingle Replacement

Reids Roofing did a fantastic job on my roof. Calvin was prompt with quoting the job and the office staff were incredibly friendly. The crew arrived when scheduled, worked through 30+ degree weather, avoided a flower bed next to the house (not a single casualty) and did a great job cleaning up. Oh, and the roof looks awesome! I'm very happy to recommend them.

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Company Response

Thank you for such a superb review! We are so glad you are happy with the work and glad the flowers all are still standing.
We appreciate your review and your future referrals. All the best in 2018!

The Reid's Roofing Family

rio in Edmonton
rio in Edmonton
0 reviews Edmonton, AB
10/10

Replace shingles, fascia, soffits on house and detached garage, replace eaves

This company has been amazing - right from the receptionist to the three crews who completed the work. They were all pleasant, professional, helpful and so nice to have around. All of them went the extra mile to get the work done as promised. Once complete Mark came out to check on the finished project and he was equally pleasant and professional. Would highly recommend Reid's Roofing to anyone who wants the job done right!

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Company Response

Thank you Wendy for the great review, we appreciate it very much. It was a pleasure working with you as well. All the best!

The Reid's Roofing Family

Kelly from Edmonton
Kelly from Edmonton
5 reviews Edmonton, AB
10/10

Minor Roof Repair and Chimney Cap

We hired Reid's Roofing to repair a few loose shingles (wind damage) and to install a chimney cap. Although the job itself was small, they were very prompt in sending someone out to provide an estimate, and we really appreciated the forthright discussions about the overall condition of our roof/recommended work. The gentleman sent out to complete the work was very polite, kept the work area clean, and took the time to walk us through the work when he was finished. We are very happy with the quality of work and wouldn't hesitate to hire Reid's Roofing again!

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Company Response

Hi Kelly,
We greatly appreciate you taking the time on writing a review! Were glad Mark was able to solve the issue! We wish you all the best and thank you again for the opportunity!

Reid's Roofing Family

Amanda in Edmonton
Amanda in Edmonton
0 reviews Edmonton, AB
10/10

Roofing and eavestrough replacement project

After a not so great experience with another roofing company, we turned to Reid’s roofing to complete our roof and eavestrough replacement project in April of 2018. We a substantial amount of anxiety (strictly due to our previous extremely bad experience with another company) we signed the contract with Reid’s. Jake was great with explaining every detail of the contract and Jessica to walk us through the process and steps that were to take place in order to complete our project.
ON TIME ON SCHEDULE our supplies were dropped off to our home and the following day work began! The roof was completed on time and on schedule! Although there was a few minor details that we were unhappy with the roof, Calvin and Jessica were wonderful to answer their phones on a Saturday and Calvin was on our site Sunday to review and walk through it with us and listen to our concerns. NO QUESTIONS, NO EXCUSES Calvin was up on our roof fixing our issues that he could himself ON SUNDAY! Reid’s roofing was back on our site Monday morning to finish up the details that Calvin was unable to do!
Wednesday morning the eavestrough crew was on our site ON TIME AND ON SCHEDULE and completed our eavestrough project the same day! NO MESS and EXTREMELY polite and professional!
Friday morning Pete, the site superintendent (please forgive if I got the title wrong) to complete a final walk through with me. A few last minute minor details were brought to his attention and he, just like Calvin, was up on the roof tidying things up to a higher standard. After payment was made he said he would be back Monday to complete a few other things that he himself were not happy with and asked permission to come back (we were not going to be home). With no hesitation permission was given.
Fast forward a week, we arrived home and we finally got to see the FINAL and COMPLETED project in the light of day..... and WOW! Pete had truly gone above and beyond with what needed to be done! He not only cleaned up some trimming (aesthetics) but also replaced some additional items just because they didn’t meet his standards!
Not only did Reid’s roofing exceed our expectations....., they truly blew them out of the park! They turned our bad experience around into an amazingly positive one, and showed us that not all contractors are bad. They showed and proved to us that there are conpanies out there that truly look out for the consumer and WILL go that extra mile!!! We now have a beautiful roof and eavestroughs!
I HIGHLY recommend Reid’s roofing to anyone in the market for roofing and eavestrough needs!
To Calvin, Jessica, Jake and Pete..., thank you THANK YOU SO VERY MUCH!!! You all are such exceptional people and have truly found your niche in the world!

Thank you so very much!
The Garcia Family

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Company Response

Amanda,

Your absolutely right ! It is very nerve racking when hiring a contractor after having a bad experience, but we are so glad we took all that worry away! Our team does their very best to go above and beyond to provide what we call the R & R Service. Thank you for such a glowing review!! If you need anything else we are happy to help!!

Reid's Roofing has you, and your roof covered ;)
Thank you again for allowing us to assist you with your roofing needs!

The Reid's Roofing Team

Lisainst.albert in St. Albert
Lisainst.albert in St. Albert
0 reviews St. Albert, AB
10/10

New gutters on 25-year-old house.

Our old gutters were leaking right by the front door, causing a real hazard. Nothing we tried would stop it. Jake the estimator was very quick to estimate the job. The installer Russ and his co-worker were very professional and fast and even though the weather wasn't cooperative, they stuck with it until it was done. Would highly reccomend them.

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Company Response

Lisa thank you so much! Sometimes the weather doesn't always go our way and we really do try our best to get it done right. We are happy you are please with your service.
Your Business means a great deal to us! All the best in 2018!

mbarbeau in St. Albert
mbarbeau in St. Albert
0 reviews St. Albert, AB
10/10

Inspect, remove and replace insulation, fix and seal vapor barrier, replace two vents and build two wall retainers.

Contracted Reid's Roofing to inspect our roof for a possible water leak. They identified numerous problems with the insulation, vapor barrier and sealing and vents in the two attics. The also found the water leak and corrected all the problems. They and their staff were pleasant, polite and professional. Highly recommended company.

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Company Response

Mike,

Thank you ever so much for your review! We are happy Pete was able to determine what the issues was and get it resolved! Your Business means a great deal to us! Thanks again, All the best in 2018!

Randi in Edmonton
Randi in Edmonton
0 reviews Edmonton, AB
10/10

Vinyl Siding Repair

We had a huge bump on the side wall of our house. Reid's Roofing did such a great job on replacing our shingles about couple years ago, so we decided to call them again to have the Vinyl Siding on the side wall looked at. It was a Saturday, and even though they are closed on weekends, however, Jake did answer my call and helped answer few of my concerns. He came right on time the next business day (Monday). Jake went above and beyond and helped with our concerns. He even looked inside our attic to check if there are any leaks. I would hands down recommend Reid's Roofing, and would definitely use them again. Jake is the best. Great person overall. Highly recommend him and this great company!!!

1 of 1 people found this review helpful.
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Company Response

Hi Randi, we are very happy to hear Jake was able to help you ! He is most definitely a great asset to Reid's and truly does great work! Thank you for posting about your experience and trusting us again! All the best to you!
Jessica Reid

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reid's Roofing Ltd

For over a generation, home and business owners in all Edmonton communities have relied on the expert roofing solutions provided by Reid's Roofing Ltd. Whether you need a new roof or roof repairs, or want to have a skylight installed, our team of fully trained experts will implement quality work that will exceed your expectations on schedule and on budget. All our workers are fully insured by the Workers’ Compensation Board, and all workmanship is backed by a 5-year warranty.

Whatever your roofing needs, give us a call today for a free no-obligation in home consultation ! We’re here to serve you, pick up the phone or email us today. We would be happy to hear from you!

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CATEGORIES
Roofing, Gutters & Eavestroughs, and Insulation
PRODUCTS
Owens Corning GAF IKO EuroShield CertainTeed Malarkey Westform Gentek Alu-Rex Royal Siding Duraflo Suprema Lamanco John Mansville Terrabella Lux Soffit Mulco Chemlink Edco Kaycan
SERVICES
-Re-Roofing: Commercial & Residential Homes -Insulation -5" Continuous Eavestroughs -Soffits & Fascia -New Construction Homes -Skylights -Repairs
BRANDS
-Malarkey SBS Rubber Roofing -GAF Asphalt Shingles -Owens Corning Asphalt Shingles -CertainTeed Shingles -IKO/CRC Asphalt Shingles -Metro Roofing Products ( Metro Tile, Metro Shake, Metro Roman Tile, Metro Shingle) -Euro Shield (Euro Lite Shake & Slate). -Westform Metal Roofing -Terrabella Snap lock
WEBSITE
http://reidsroofing.net/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Cash, Cheque, VISA, Mastercard
LICENSES
HAAG Inspector Certification
MEMBERSHIPS
GAF Certified Contractor+ Owens Corning Preferred Contractor + Certainteed Master Shingle + Malarkey
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Workmanship Warranty
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