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95%

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Reviews for Reid's Roofing Ltd

Average customer rating:
9.7 10 (99 reviews)

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Amanda in Edmonton
Amanda in Edmonton
1 review Edmonton, AB
10/10

Roofing and eavestrough replacement project

After a not so great experience with another roofing company, we turned to Reid’s roofing to complete our roof and eavestrough replacement project in April of 2018. We a substantial amount of anxiety (strictly due to our previous extremely bad experience with another company) we signed the contract with Reid’s. Jake was great with explaining every detail of the contract and Jessica to walk us through the process and steps that were to take place in order to complete our project.
ON TIME ON SCHEDULE our supplies were dropped off to our home and the following day work began! The roof was completed on time and on schedule! Although there was a few minor details that we were unhappy with the roof, Calvin and Jessica were wonderful to answer their phones on a Saturday and Calvin was on our site Sunday to review and walk through it with us and listen to our concerns. NO QUESTIONS, NO EXCUSES Calvin was up on our roof fixing our issues that he could himself ON SUNDAY! Reid’s roofing was back on our site Monday morning to finish up the details that Calvin was unable to do!
Wednesday morning the eavestrough crew was on our site ON TIME AND ON SCHEDULE and completed our eavestrough project the same day! NO MESS and EXTREMELY polite and professional!
Friday morning Pete, the site superintendent (please forgive if I got the title wrong) to complete a final walk through with me. A few last minute minor details were brought to his attention and he, just like Calvin, was up on the roof tidying things up to a higher standard. After payment was made he said he would be back Monday to complete a few other things that he himself were not happy with and asked permission to come back (we were not going to be home). With no hesitation permission was given.
Fast forward a week, we arrived home and we finally got to see the FINAL and COMPLETED project in the light of day..... and WOW! Pete had truly gone above and beyond with what needed to be done! He not only cleaned up some trimming (aesthetics) but also replaced some additional items just because they didn’t meet his standards!
Not only did Reid’s roofing exceed our expectations....., they truly blew them out of the park! They turned our bad experience around into an amazingly positive one, and showed us that not all contractors are bad. They showed and proved to us that there are conpanies out there that truly look out for the consumer and WILL go that extra mile!!! We now have a beautiful roof and eavestroughs!
I HIGHLY recommend Reid’s roofing to anyone in the market for roofing and eavestrough needs!
To Calvin, Jessica, Jake and Pete..., thank you THANK YOU SO VERY MUCH!!! You all are such exceptional people and have truly found your niche in the world!

Thank you so very much!
The Garcia Family

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Company Response

Amanda,

Your absolutely right ! It is very nerve racking when hiring a contractor after having a bad experience, but we are so glad we took all that worry away! Our team does their very best to go above and beyond to provide what we call the R & R Service. Thank you for such a glowing review!! If you need anything else we are happy to help!!

Reid's Roofing has you, and your roof covered ;)
Thank you again for allowing us to assist you with your roofing needs!

The Reid's Roofing Team

Lisainst.albert in St. Albert
Lisainst.albert in St. Albert
1 review St. Albert, AB
10/10

New gutters on 25-year-old house.

Our old gutters were leaking right by the front door, causing a real hazard. Nothing we tried would stop it. Jake the estimator was very quick to estimate the job. The installer Russ and his co-worker were very professional and fast and even though the weather wasn't cooperative, they stuck with it until it was done. Would highly reccomend them.

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Company Response

Lisa thank you so much! Sometimes the weather doesn't always go our way and we really do try our best to get it done right. We are happy you are please with your service.
Your Business means a great deal to us! All the best in 2018!

mbarbeau in St. Albert
mbarbeau in St. Albert
1 review St. Albert, AB
10/10

Inspect, remove and replace insulation, fix and seal vapor barrier, replace two vents and build two wall retainers.

Contracted Reid's Roofing to inspect our roof for a possible water leak. They identified numerous problems with the insulation, vapor barrier and sealing and vents in the two attics. The also found the water leak and corrected all the problems. They and their staff were pleasant, polite and professional. Highly recommended company.

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Company Response

Mike,

Thank you ever so much for your review! We are happy Pete was able to determine what the issues was and get it resolved! Your Business means a great deal to us! Thanks again, All the best in 2018!

Randi in Edmonton
Randi in Edmonton
1 review Edmonton, AB
10/10

Vinyl Siding Repair

We had a huge bump on the side wall of our house. Reid's Roofing did such a great job on replacing our shingles about couple years ago, so we decided to call them again to have the Vinyl Siding on the side wall looked at. It was a Saturday, and even though they are closed on weekends, however, Jake did answer my call and helped answer few of my concerns. He came right on time the next business day (Monday). Jake went above and beyond and helped with our concerns. He even looked inside our attic to check if there are any leaks. I would hands down recommend Reid's Roofing, and would definitely use them again. Jake is the best. Great person overall. Highly recommend him and this great company!!!

1 of 1 people found this review helpful.
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Company Response

Hi Randi, we are very happy to hear Jake was able to help you ! He is most definitely a great asset to Reid's and truly does great work! Thank you for posting about your experience and trusting us again! All the best to you!
Jessica Reid

Steve Potvin  in St. Albert
Steve Potvin in St. Albert
1 review St. Albert, AB
10/10

Service call, Repaired roof

Calvin came out and fixed my roof which had shingles blowen off. He was quick and fixed other spots on the roof which I didn’t see from below. He was also very professional and kind.

1 of 1 people found this review helpful.
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Company Response

Thanks Steve for the positive feedback.

Donna in St. Albert
Donna in St. Albert
1 review St. Albert, AB
10/10

Residential Shingles

I would abs0lutely hire them again! I contacted other companies but found Reid's to be very professional and thorough. Their quote package was comprehensive and professional and they returned calls promptly. They finished the project on time and on quote. The roofer was very diligent. They went the extra mile be cleaning up the site including shovelling my patio which was not all impacted by the project. Very pleased with Reid's Roofing.

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Company Response

Donna,

Thank you so much for not only trusting in us so late in the season but for the patience is completing the job! Our lovely Alberta weather sure got the best of us this season close! Your business is greatly appreciated! Wishing you all the best in 2018!

Private User
Private User
1 review St. Albert, AB
10/10

Re-Roofing

We called Reid's Roofing Ltd. based on a recommendation from our friends who were very happy with the professionalism of the roofing crew and the quick installation of their new roof. They were also very happy with the clean up afterwards. We called a few other roofing companies to perform our due diligence and we found Reid's Roofing to be competitive and we decided to hire them to install our new roof. Just as our friends experienced, we found Reid's to be professional, polite, timely along with leaving our yard in a tidy state. I would definitely recommend Reid's to friends and family.

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Company Response

M, Thank you ever so much for taking the time to let others know of your experience! We sincerely appreciate your business! We try our absolute best to provide the highest level of service & our happy you gave us the opportunity to show you just that!

Jessica Reid

Greg in St. Albert
Greg in St. Albert
1 review St. Albert, AB
10/10

Our experience with Reid's Roofing

We were looking to replace roof on our house for around a year. There are many places which offer this type of service in Edmonton. However, for somebody who has to do it the first time it is not easy to make this type of decision. The cost of reroofing and satisfaction are the two main concerns. Because advertisements of many roofing companies are very similar, we have decided to talk to neighbours and other people who had changed their roofs in the last two years. We got sometimes different opinions about the same roofing company from different people. Though, people’s opinions about Reids Roofing were always positive. Therefore, we have decided to hire them to change our roof and we are not disappointed. Jake came shortly after our phone call, inspected the roof, and explained what problems we should address replacing shingles. The quote we got was very competitive with quotes from other places. The work was scheduled and done in very professional way and the place was left clean. It was a pleasure to deal with them.

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Company Response

Greg,

Your absolutely right ! It is extremely difficult when hiring trades and knowing which one is the best for you and your home! We are grateful you put your trust in us! Thank you again for allowing us to assist you with your roofing needs!
Wishing you and your family a lovely Christmas & The absolute Best in 2018!

Calvin & Jessica Reid

Shane H. in St. Albert
Shane H. in St. Albert
1 review St. Albert, AB
10/10

Reroof

Jake was very helpful with the quote and followed up quickly whenever I had a question. The crew arrived as stated and the work was done quickly. The area around the house was left clean and tidy. Will recommend for sure.

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Company Response

Shane,

We are so happy you had such a great experience working with Reid's Roofing! Jake is an outstanding member of our Team and we have most certainly passed along your kind words! Thank you for your business!
Jessica Reid

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reid's Roofing Ltd

For over a generation, home and business owners in all Edmonton communities have relied on the expert roofing solutions provided by Reid's Roofing Ltd. Whether you need a new roof or roof repairs, or want to have a skylight installed, our team of fully trained experts will implement quality work that will exceed your expectations on schedule and on budget. All our workers are fully insured by the Workers’ Compensation Board, and all workmanship is backed by a 5-year warranty.

Whatever your roofing needs, give us a call today for a free no-obligation in home consultation ! We’re here to serve you, pick up the phone or email us today. We would be happy to hear from you!

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CATEGORIES
Roofing, Gutters & Eavestroughs, and Insulation
PRODUCTS
Owens Corning GAF IKO EuroShield CertainTeed Malarkey Westform Gentek Alu-Rex Royal Siding Duraflo Suprema Lamanco John Mansville Terrabella Lux Soffit Mulco Chemlink Edco Kaycan
SERVICES
-Re-Roofing: Commercial & Residential Homes -Insulation -5" Continuous Eavestroughs -Soffits & Fascia -New Construction Homes -Skylights -Repairs
BRANDS
-Malarkey SBS Rubber Roofing -GAF Asphalt Shingles -Owens Corning Asphalt Shingles -CertainTeed Shingles -IKO/CRC Asphalt Shingles -Metro Roofing Products ( Metro Tile, Metro Shake, Metro Roman Tile, Metro Shingle) -Euro Shield (Euro Lite Shake & Slate). -Westform Metal Roofing -Terrabella Snap lock
WEBSITE
http://reidsroofing.net/
YEAR ESTABLISHED
2008
NUMBER OF EMPLOYEES
6
PAYMENT METHOD
Cash, Cheque, VISA, Mastercard
LICENSES
HAAG Inspector Certification
MEMBERSHIPS
GAF Certified Contractor+ Owens Corning Preferred Contractor + Certainteed Master Shingle + Malarkey
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5 Year Workmanship Warranty
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