Watermart

Water Filtration & Purification
321 Carlaw Avenue, unit 215 Toronto ON M4M 2S1
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98%

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Reviews by rating (past 12 months)
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Best of 2019 winner 8 timesBest of 2019winner 8 times

Reviews for Watermart

Average customer rating:
9.9 10 (406 reviews)

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Harry in Mount Albert
Harry in Mount Albert
2 reviews HOLLAND LANDING, ON
10/10

Whole home filtration system with auto-backwash and drinking water

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Keep up your excellent service which I find very friendly and pleasant. You have a high standard in your service calls. Thank you Dave, Linda, Ron & Scott for being so professional.

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Company Response

Thanks for being such a great client, Harry. It is always a pleasure dealing with you. Please let us know if you ever have questions about your systems or our service. Dave.

Colin in Stouffville
Colin in Stouffville
1 review ,
10/10

Water Softener Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

You came highly recommended by my neighbour. It would be hard to beat the great service I received from Watermart. The staff was very Knowledgeable, very cool, and extremely personable.

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Company Response

Thanks, Colin! I'm glad everything went well during your install. Please let us know any time if you ever have questions about your system.

Laura in King City
Laura in King City
1 review KING CITY, ON
10/10

Water Softener Installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

On Friday, February 19th, 2010 Ron came by to service our water softener. I’m writing you this letter because he went out of his way to find a part for our very old unit. He mentioned that parts were very scarce and he’d try a few places. He returned on Monday with a part he felt would do. When I asked him where he found it he replied that he went to six places but wasn’t successful. He happened to find a piece similar to what he needed and “tweeked” it to fit. I was so impressed with his service, honesty, and that he went out of his way (over the weekend) to find a part that was needed to repair our water softener. I am impressed with his service and your company. Employees like him are rare and he is an asset to your company.

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Lawrence in North York
Lawrence in North York
1 review THORNHILL, ON
10/10

Water filter and shower filter installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Dave's article provided very useful information. Feedback from my friend about your company is pretty good. Reasonably priced. Service is excellent.

When I was still researching the water filtration system, Dave provided a lot of information to help me make good decisions. Installation service was great. Ron arrived promptly. Gave me options on locating the filter cartridges and optimizing space usage under the sink. Cleaned the area very well after the work was completed.

The next day, I received a call from Linda to get feedback on the installation. Very courteous. Overall, excellent service from start to finish

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Company Response

I'm very happy that we provided excellent service to you, Lawrence. Give us a call anytime if you have questions about your system. Thanks once again for your business.

Jeremy in Richmond Hill
Jeremy in Richmond Hill
1 review RICHMOND HILL, ON
10/10

Water softener and drinking water purifier

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We wanted a water softener. Watermart provided me the most information of any store and answered all our questions.

Very friendly and a job well done. Scott and Dave are very informative and helpful as well. Was a very pleasant experience. We love the soft water!! Plus with the drinking water system we don't have to buy bottled water any longer.

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Gid
Gid
2 reviews Brampton, ON
10/10

Reverse Osmosis Drinking Water Filter

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

It was Dave's knowledge that made me choose Watermart. Good information on the website, but was sold when I stopped in and spoke with Dave. Installation was excellent – Ron was a great guy.

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Company Response

Indru, thank you once again for the kudos and the business. Please let us know any time if you have questions. Dave.

Marian in Scarborough
Marian in Scarborough
1 review Scarborough, ON
10/10

Reverse Osmosis System installation

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Your web site is excellent – it gave me all the information I needed on how to research and choose a system that met my needs. When I visited your store I knew that Watermart was the right choice. Your service is excellent and I am recommending you to friends.

We also appreciate your follow up to ensure that everything is going well after the installation. My naturopath recommended a reverse osmosis system as I have serious health problems. Now I have peace of mind and know that I can contact Watermart if I have any questions or concerns. Thank you very much for a job well done.

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Company Response

Thanks, Marian. We've since made several changes to our website to make it even more informative and friendly. Hopefully it will continue to work well for others. Thank you so much for your review and your referrals. Don't hesitate to give us a call any time if you have questions about water issues generally or about your system specifically.

Karen in Stouffville
Karen in Stouffville
1 review STOUFFVILLE, ON
10/10

Multi stage under-sink drinking water filter

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was impressed that Ron and Dave will talk about competitors and what to look for if for any reason I would not buy from Water Mart. Your staff are knowledgable and friendly and not pushy. I'm impressed – it's hard to find that kind of service these days. Kudos!

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Company Response

Thanks, Karen. Our business is built mainly by word of mouth and repeat clients. I really like to make sure that a customer is very comfortable buying from us before we install anything. It often makes for a healthy, respectful, long term relationship.

Thanks so much for your comments.

Dave

Jeremy in Thornhill
Jeremy in Thornhill
1 review THORNHILL, ON
10/10

Whole home backwashing filter system and reverse osmosis system

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Watermart had the best customer service I have experienced in a very long time when dealing with many different companies. Scott did the install and did a really great job.

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Jerry in Thornhill
Jerry in Thornhill
1 review THORNHILL, ON
10/10

Reverse Osmosis followed by Deionization

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

There nothing Watermart can improve on. The Watermart Service Man was right on time and was happy to thoroughly explain what he was doing and why he was doing it. I'm very glad I chose Watermart.

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Company Response

Thanks so much for your review, Jerry. Always great to hear that customers are happy and appreciate the effort we make. Thanks for your business.

Dave

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Watermart

Water Filter Systems, Water Softeners, Reverse Osmosis, Office Water Coolers, Cottage Water Systems, Commercial Water Systems, Ultraviolet water purifiers - Sales and service since 1991.

Our Service Area: Greater Toronto Area, Toronto, North York, East York, Thornhill, Richmond Hill, Stouffville, Oakridges, Weston, Aurora, Newmarket, Markham, Scarborough, Etobicoke, Don Mills, Mississauga, King City, Brampton, Bolton, Alliston, Uxbridge

WE ARE THE MOST TRUSTED WATER TREATMENT COMPANY IN ONTARIO

Here’s how we do it:

- Honesty: We won’t sell you stuff you don’t need. No upselling.
- Adaptability: We keep up with evolving technologies and best business practices.
- Expertise: We have the knowledge, experience and skills required to do a thorough job every time.
- Courtesy: We respect and treat each customer as if they are family.

CATEGORIES
Water Filtration & Purification
PRODUCTS
Water softeners, Reverse osmosis systems, Water filtration systems, Whole home filtration systems, Shower filters, Cottage water filter systems, Restaurant water and coffee systems, Office water coolers sales and rental. Repair and service to all makes and models of water softeners, drinking water systems and whole home water filters.
SERVICES
Regular maintenance and repairs to all makes and models of water filtration systems, water softeners and ultraviolet systems.
BRANDS
Culligan, Kinetico, Multi-Pure, Watts, R-Can, Sterilight, Viqua, Trojan, Sprite, GE, Fleck, Clack, Omnipure, Pentek, KX Technologies, Ecowater
SPECIALITIES
We know our stuff! Expertise in home water filters, office coolers, restaurant water filters, cottage water filters, espresso filtration and commercial water treatment systems
WEBSITE
http://www.watermart.com
YEAR ESTABLISHED
1991
RETURN POLICY
Satisfaction guaranteed or your money back.
PAYMENT METHOD
Visa, MasterCard, Debit, Cheques, Cash
LICENSES
Certified Water Treatment Specialists, Certified Water System Installers and Technicians.
MEMBERSHIPS
Water Quality Association
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Water Specialist, Certified Installers
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.