Our family computer was the slowest thing on the planet, it had a bunch of viruses, and frankly, we were getting sick and tired of it for the past couple years. As soon as one virus just about destroyed the computer, we checked around and looked up Nerds on Site. They came to our house, and the man sat down and plugged away at the computer for a while. It took about an hour to get it all done, but he removed the viruses and after logging-on, everything looked good as new. He also downloaded a virus-removal software, and kindly gave us suggestions on how to avoid getting viruses. Overall, great service!