Rockstella Stonery Inc.

Countertops
Hamilton ON L8E 5P5
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Countertops
Rockstella Stonery Inc.
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Reviews for Rockstella Stonery Inc.

Average customer rating:
9.9 10 (262 reviews)

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Aaron Putman in Etobicoke
Aaron Putman in Etobicoke
7 reviews Mississauga, ON
10/10

Kitchen Caesarstone

What a great company to deal with. We happened across the company through Homestars and the great reviews. We went to the showroom in Mississauga and almost turned around because we thought we were in the wrong place. The shop is very small in the back of a plaza in Mississauga. But we went in. So glad we did! Natalia greeted us right away and spoke with us about our plans for an hour or more. She worked through our plans and gave us a quote that they stuck by. After we decided to proceed Sergei came and templated within the week. He was thorough with his measurements and detailed how the next steps would work. He answered all our questions and gave us tips on how to protect our newly renovated kitchen.

A team of 2 came a couple weeks later to install the counters. They were there all day, and never stopped working. Did the eat? I don't even know. They finished the installation later in the evening, and cleaned the entire kitchen and the new countertops. Left them gleaming.

We will hire them again and again. I suggest you do too.

Approximate cost of services:
$9,000.00
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Company Response

Hi Aaron, thank you so much for your positive feedback, for the kind words and for mentioning installer’s hard work. Sorry about little delay we had with material, im glad it didn’t negatively affect your opinion. Thank you for trusting us with your project and are looking forward to your next project!! Natallia

Ulana and Taras Pidzamecky from Toronto
Ulana and Taras Pidzamecky from Toronto
3 reviews Toronto, ON
10/10

Renovation of basement kitchen/bar and multiple bathrooms

Owing to a flood nearly 3 years ago, we were forced to completely renovate our basement. However, as our home is 40 years old, we also took the opportunity to renovate our bathrooms and kitchens. Just completed phase one and are pleased to recommend Rockstella for countertops which are original, high quality, and classy. Working with Nataliya and her staff was very pleasant - lots of attention to detail, tastes and needs, and getting the best quality for the best price. The choice of stone was far better than the many other places we investigated, and the service much more personal. And the installers were professional, thoughtful and conscientious. Looking forward to phase two!

Approximate cost of services:
$4,600.00
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Company Response

Ulana and Taras, thank you so much for taking time to leave us such a pleasant review. Your feedback is very important to us. We are delighted to hear we’ve met your expectations. It was a pleasure to work with you and we are looking forward to phase two! Natallia

mike_j .
mike_j .
4 reviews Toronto, ON
10/10

Kitchen countertops

We had been shopping around for Quartz countertops for our kitchen at a number of places from homestars and the big box stores.

We decided to give Rockstella a visit as they were quick to respond, had a very competitive quote and gave us a number of options for Quartz.

Natallia was very helpful, explained different options and never tried to upsell us like some other retailers. They were able to get out the measurements and installation quickly after we ordered.

Also we have quite a large angled kitchen island which most retailers said would need to have a seam. Natallia was very honest and said it will depend on the cut of the slab they receive. In the end we were pleasantly surprised as we were informed we would receive a single piece for the island with no seam. (It must have weighed around 400 lbs and took 3 guys to bring it in, resting in between)

Installation was quick but thorough and the guys were very professional and friendly. The countertops look amazing. When we decide to get countertops for our bathrooms we will go back to Rockstella.

Approximate cost of services:
$3,400.00
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Company Response

Mike, thank you so much for taking time to write the review and for expressing your honest opinion. We appreciated it very much! I'm glad we were able to fit the island into the slab without seam as I know it makes a big difference, I'm glad you are happy with how it turned out! Thanks for mentioning installers hard work, their jobs are tough indeed and we wouldn't have been where we are right now without our team of installers!
Enjoy your kitchen and we are looking forward to your next project!! Natallia

monika from Mississauga
monika from Mississauga
1 review Mississauga, ON
10/10

countertop installation

You will not be disappointed if you choose this company for your countertop design and installation. Don't be fooled by the small showroom - the owner/manager will give you her undivided attention, advice, and will demonstrate a wide variety of products for the best prices. All the appointments - measurement, installation - were carried out punctually and professionally. The quality of work was outstanding.

Approximate cost of services:
$2,500.00
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Company Response

Monika, thank you so much for taking time to write this review. Im glad you are happy with our services! Thank you for expressing your honest opining regarding your countertop shopping experience. It was a pleasure to deal with you. All the best to you and family!
Natallia

Lynn Kirouac from Burlington
Lynn Kirouac from Burlington
7 reviews Burlington, ON
10/10

Quartz counters in Kitchen & Powder room

I have used Rockstella twice. Once for my previous home in Streetsville to get it ready for sale. The quartz counter tops were certainly a selling feature! When I bought a new home in Burlington it was Rockstella I turned to again for my kitchen and powder room. I didn't bother with quotes from other companies as I was already happy with Rockstella's service and installation. The result is beautiful Caesarstone quartz counters installed within about 2 weeks from ordering that have made our kitchen magazine ready!! I highly recommend Rockstella...you won't be disappointed!

Approximate cost of services:
$3,000.00
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Company Response

Hi Lynn,
Thank you so much for you review, for you positive feedback and for selecting us second time around. We are so glad to hear that you appreciate our services! Congratulations on your new house and newly renovated kitchen. I hope you enjoy it and if you ever have any questions or concerns, please let us know! Natallia

JMG from Toronto
JMG from Toronto
1 review Toronto, ON
10/10

Kitchen countertop

Natallia was so helpful throughout the process and was always very prompt in replying to emails. She was able to give us the counter we wanted, within the budget and time frame we needed. Thanks!

Approximate cost of services:
$1,900.00
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Company Response

Jessica, thank you so much for taking time to write this review, it means a lot to us! It was a pleasure to work with you and im glad you are happy with the results! Please let us know if you ever need anything else! Good luck to you and your family! Natallia

Elena from Bradford West Gwillimbury
Elena from Bradford West Gwillimbury
1 review Bradford West Gwillimbury, ON
10/10

Countertop installation

We moved to our new house in Bradford on June the 18th and had our new countertops installed on the 1st of July. It was the most incredible and extremely professional service on our new house since we've moved. I had so many questions in the beginning and Natalia gave me comprehensive answers and explanation on different types of countertops, colour, edges, dimensions and backsplash. Sergei took measurements with mathematical precision and with a detailed explanation helped us shape the project on the sketch. We have learned so many interesting things on kitchen design from him! Installation process was quick, clean and stress-free. Thank you so much from Bradford, Natalia and Sergei!!!

Approximate cost of services:
$3,000.00
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Company Response

Elena, thanks a lot for taking time to write this review, its very much appreciated! I'm glad you are happy with how it turned out! Thank you so much for the feedback!
Please feel free to contact us any time if you have any questions or concerns or if you need our help with other projects! Natallia

Michael Daniels from Toronto
Michael Daniels from Toronto
5 reviews Toronto, ON
10/10

Replace & install new counter tops

The reviews on Homestars supported the recommendation of Rockstella made by our kitchen cabinet refacing company.
Step 1: Natalia took us through the process and explained our options. She was patient, thorough and very knowledgeable. She provided good advice and a reasonable price .
Step 2: Sergey came to measure and built on Natalia's expertise with further suggestions and good advice.
Step 3: The crew arrived right on time, did an incredible job and left the kitchen spotless.

We would highly recommend Natalia, Sergey and all at Rockstella. They are all perfectionists and a pleasure to do business with.

Approximate cost of services:
$2,500.00
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Company Response

Michael and Randy, thank you so much for your review, it means a lot to us! It was a pleasure to work with you as well! Enjoy your newly renovated kitchen and beautiful countertops and please let us know if you ever need anything else or if you have any questions or concerns! Natallia & Sergey

Alina & Bogdan from Burlington
Alina & Bogdan from Burlington
4 reviews Burlington, ON
10/10

Quarz countertop

Best experience ever with a contractor!
Communication and responsiveness - 10
Execution - outstanding (wish I can give an 11)
We were very concerned due to the layout of our countertop (huge L shape) . Since it was not possible to cut it from one slab of granite, the color and pattern variations could not be avoided. We opted for quartz at Natalia's suggestion and it was a good decision. Quartz has very little, if at all, variation in color and pattern.
What made me beyond happy is the fact that the seams between the 2 pieces of stone used are almost invisible. Perfect cut and match. Same perfect cut for the undermount sink despite missing the template from the manufacturer and difficult shape.
I recommend Rockstella without any reservations.

Approximate cost of services:
$4,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Alina & Bogdan, thank you so much for your review and positive feedback and sorry for the late reply. Im also glad you've selected quartz as it does work a lot better for kitchens with layout similar to yours. It was a pleasure to work with you. Thank you so much for trusting us with your project! All the best in the future! Natallia

Tarek
Tarek
3 reviews Toronto, ON
10/10

Quartz Installation

Great customer service. Natalia was very responsive and diligent processing my request. She delivered as promised and the installers were extremely professional and paid attention to detail.

Thank you Rockstella!

Approximate cost of services:
$2,300.00
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Company Response

Tarek, thank you so much for your review, this is very much appreciated! You've been a pleasure to deal with and Im glad you are happy with our service and the entire process!!!
Natallia

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rockstella Stonery Inc.

Timeless in style, dependable in performance and exceptional in design, look to Rockstella Stonery to craft the perfect granite, marble or quartz countertop for your home or office. A natural option for kitchen countertops, bathroom vanities and tub surrounds, these materials are also excellent alternatives for fireplaces, bar tops, reception desks and more. We handle all aspects of design, fabrication and installation, and are always prepared to take on a variety of projects, from single vanities to full-scale home installs to multi-unit projects.

***

We distinguish the caliber of our work at Rockstella not just through outstanding craftsmanship and affordable pricing, but more importantly, through an unparalleled level of service. We’ve earned a reputation for being timely, approachable and efficient, and we always plan our consults and installs at a time that suits your schedule – whether it’s business hours, weekends or after hours. It also bears pointing out that we work directly with you – there are no sub-contractors involved – from on-site measuring to individual slab selection to professional installation.

***

At Rockstella Stonery, we like to refer to the unique style and design of our stone options as affordable luxury – an option that will stand out in your home or place of work and that will endure for ages. We’re based in Stoney Creek, and are ready to provide our services to clients throughout Hamilton, Niagara region and GTA.

CATEGORIES
Countertops, Kitchen Planning & Renovation, Bathroom Renovation, and Basement Renovation
PRODUCTS
Quartz, Porcelain, Granite, Marble, Quartzite, other natural & Manufactured stone
SERVICES
Design, manufacture, install stone countertops
BRANDS
Caesarstone, TCE, KStone, LG Viatera, Hanstone, MSI, Quartex, Diamastone, Vicostone, Wilson Art, Blanco, Castle Bay, Bristol, Delta, Moen, Kohler
STYLES
all & custom
WEBSITE
http://www.rockstella.ca
PAYMENT METHOD
Cheque, Cash, E-transfer, Visa, Master Card
MEMBERSHIPS
BBB, Home Stars
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.