Imperial Windows And Doors

I had a great experience from the time Henry came to give me an estimate to the time Imperial finished the work.

I contracted them for a big job including 5 windows, front entry door and a sliding glass door. Everything went smoothly. Henry is responsive and courteous.

He came back the day after everything was done to replace a part that was lose. I wouldn't have noticed it myself. This shows me that he is genuinely concerned about his customer's satisfaction and the quality of his work.

We highly recommend Imperial Windows and Doors for your next project. Dealing with Henry was an absolute pleasure. He provided exceptional service and always kept his word, in terms of delivery/installation.
We love our new replacement doors and we're so impressed with the quality.
The Duncans

We are very happy with the installation of our new windows and front door! Henry and his team are wonderful people to work with, as they are professional, knowledgeable and true experts at what they do. We had such a smooth experience with Imperial Windows And Doors, and will definitely be using this company again in the future. We highly recommend Imperial Windows And Doors!!
Thank you so much Henry!
- Mike & Nes

We love our new front door! Henry was great to work with. Custom work was required but the installation went smoothly and was done in one day. Great communication. Very competitive price. Thanks Henry!

We wanted to replace all windows (6) in our house but we wanted to go brick-to-brick to get the old frames changed (we knew they were original and more than likely rotten by humidity).
After doing months of research and talking to many business owners, we finally ended up to hire Imperial Windows and Doors.
Henry is amazing and he is one of the only one on the market who doesn't try to sell you the typical "we are the best" speech.
He was ok to do brick-to-brick while many other installers are really pushy to do only retrofit but he was honest enough to let us know the work can be a bit messy due To the fact our house is made of old plaster on wooden lath instead of drywall.
We've been through quite a lot of back and forth with him about the colors inside/outside, the opening technology and he never showed any sign of frustration. He is patient and good at explaining.
Once ordered, it took around 3 months to get the windows ready to be install and full crew of 4 guys came up and did all the installation job in a day. Henry came on site and spend few hours with us to do the fine setting and be sure we were happy with the product.
Overall this is a nice company with good product, great service and fair price. No need to go the fancy big name out there and pay twice as much. With Henry you're in good hands.

Dealing with Henry was always very pleasant! He and his brother are both very professional, punctual and kept us regularly updated about the installation. They were also very careful and kept work site very clean.

We are very happy with our new windows and sliding door, and the way that our house now looks!

We would definitely recommend Imperial Windows and Doors.

Thank you Henry!
Ana

From the first inquiry over email to the final clean up after installation, Henry was a pleasure to deal with. He patiently and promptly answered all our questions and kept the home visit to the bare minimum time required. We had requested quotes from many other places but this was by far best pricing, options and interaction. The door itself is a show stopper and installation time and quality of craftsmanship flawless. I would highly recommend Imperial doors and windows.

Dealt with Henry throughout the entire time and not even transferred to anyone else...fantastic! Things can get confusing when speaking to multiple people on a job. All was clear here with this job. My experience with them had been professional, fair, clean and punctual.

Brian
Richmond Hill

Henry from Imperial Doors, was very customer service oriented and was very knowledgeable about all of their products. As a bonus, I got the best deal from them versus the other competitors that were quoting almost $3000.
The gentlemen completed their work within 5 hours which I was blown away as I thought it would've taken a full day for the replacement cause I had so much damage.
Overall, I totally give these guys a 100% recommendation and will Definitely entertain their wonderful services in the near future.
*Applaus*

We were very impressed with the service. Responded to initial call, called back when promised. Showed up for estimate on time, with proper protective equipment during pandemic. Delivery of service was well within the given estimated time. Extremely professional job done and we are completely satisfied. Would recommend them without hesitation.